An overview of the tasks and resources
The Account Portal (accounts.autodesk.com) is a new online destination for customers to manage their business relationship with Autodesk. Users of the site, such as administrators of Autodesk design applications, can log in to the portal, using their Autodesk ID, to perform typical administrative tasks, such as update profile information, manage cloud credits, or check for available updates to the products they own and manage. If you do not have an Autodesk ID, you can create one by selecting the Create an Account link on the Account Portal.
To access the administrative area of Account Portal, your Autodesk ID will need to be assigned or promoted to administrator status within the context of an Autodesk Subscription Program, specifically as Contract Manager or Software Coordinator. If you are a CAD/IT manager who would like to access to the administrative tools in the portal, but do not have the correct status, contact your Contract Manager, or the person in your company responsible for purchasing software, and request to have Software Coordinator privileges assigned to your Autodesk ID.
Once assigned administrator privileges, and provided the Autodesk applications on your contract are currently on an active Desktop or Maintenance Subscription agreement, you will be able to access the administrative features described in the following sections.
The role of Administrator applies to anyone in your organization who is responsible for managing or supporting design software running on user machines, for example developing and applying CAD standards, creating network deployments, keeping installed applications up to date, and providing technical assistance to end users. This role may vary depending on the size of your organization. In smaller companies, Administrators such as CAD Managers may also have responsibility for other IT-focused tasks such as desktop maintenance, while in larger companies these areas are typically owned by multiple individuals.
In the Account Portal, Autodesk is making available new tools to help Administrators streamline and automate common software delivery tasks. Starting in June of 2014, the portal is being enhanced to provide Administrators with centralized access and control over the distribution of product updates and extensions to managed users in their organizations.