Troubleshooting with Vault Server Log Files

This section shows you where to find the various log files and other files used for troubleshooting potential problems with Autodesk Vault.

For the purposes of this section, we refer to the %temp% folder. This is the temp folder location defined for the Windows user account that is logged in on the computer. By default, for Windows XP and Server 2003, this folder is located at C:\Documents and Settings\ACCOUNTNAME\Local Settings\Temp.

For Windows 7, Server 2008, and Server 2008 R2, the location of the folder is: C:\Users\ACCOUNTNAM\AppData\Local\Temp.

In this example, ACCOUNTNAME is the name of your user account in Windows.

Vault Server Log Files

The following are the two different log files to look for in this location, as described here.

Folder location and file names:

Microsoft Windows™ XP / Server 2003 - C:\Documents and Settings\All Users\Application Data\Autodesk\VaultServer\FileStore

Microsoft Windows 7 / Server 2008 / Server 2008 R2 - C:\ProgramData\Autodesk\VaultServer\Filestore

Vlog-YYYYMMDD.txt

Any server-side problems relevant to Check-in, Check-out, Get Latest Version, Undo Check-out, Advanced Search and other operations performed from within Vault Explorer or one of the supported product add-ins are written into these log files.

ADMSConsoleLog-YYYYMMDD.txt

Any server-side problems relevant to backup, restore, re-index, purge or other operations performed within Autodesk Vault Server Console are written into these logs.

Emaillog-YYYYMMDD.txt

Email sent from the server.

Vault Server Installation Log Files

During the installation of Autodesk Vault Server there may be errors reported the by the diagnostic tool or during the installation itself. These errors are recorded in log files.

Pre-check log:

%temp%\EDMlogPrechecks.xml Prechecks.xsl

Autodesk Vault <Version> <year> client installation logs:

%temp%Autodesk Vault <Version> <year> Install.log Autodesk Vault <Version> <year> Setup.log

Autodesk Vault <Version> <year> server installation logs:

%temp%Autodesk Vault <Version> <year> (Server) Install.log Autodesk Vault <Version> <year> (Server) Setup.log

Autodesk Server Diagnostic Tool Log files

If you run the Autodesk Server Diagnostic Tool, the log files are located in the %temp%\EDMLog directory.

Autodesk Server Diagnostic Tool:

%temp%\EDMLogDiagTool.xml DiagToolLog.xsl

Microsoft SQL Server log files

Folder location and file names:

C:\Program Files\Microsoft SQL Server\%SQL_INSTANCE%\LOG

Errorlog

Errorlog.1

Errorlog.2

Errorlog.3

The SQL logs are named sequentially with the most recent (current) file being named errorlog followed by errorlog.1 then errorlog.2 and so on.

DWG iFilter Log files

There are log files maintained by the various iFilters used when performing some Vault operations like re-index. These log files can be helpful when troubleshooting problems with block attributes or properties not indexing as expected in Vault Explorer.

Folder location and file name:

Depending on your server setup, your iFilter log files may be contained in a different location. C:\Windows\Temp\ OR %TEMP%

DWGFILT.*.log