Symptom: In some cases, Revit cannot open, save, or synchronize with files.
Issue: Some antivirus software solutions lock files, preventing other applications from accessing them.
Solution: You or your network administrator can define the following file extensions as exceptions in your antivirus filter.
- Revit Projects (RVT)
- Revit Families (RFA)
- Revit Templates (RTE)
- Autodesk Design Package (ADSK)
- Industry Foundation Classes (IFC)
- AutoCAD drawings (DWG)
- CAD Data Transfer (DXF)
- MicroStation drawings (DGN)
- ACIS models (SAT)
- Trimble® SketchUp® drawings (SKP)
- Images (BMP, JPG, and PNG)
- Data (RWS and DAT)
Note: It may be necessary to contact your network administrator to add these exceptions.