Files that are checked out are reserved and cannot be checked out by another user until the original user checks the file back in to the vault or performs an Undo Check Out. Administrators can remove the reservation on a file checked out to another user, making the file available in the vault for other users. Unlike Undo Check Out which is restricted to the current user's files, removing a file reservation can be performed by the administrator on any file checked out to any user. For example, if a user leaves the company or is on vacation and there are still files checked out to that account, the administrator can remove the reservation on the files so that the files are again available to other users. You must be an administrator to perform this action.
Remove File Reservations
- In the main window, select a file or files that are currently checked out.
- Select File
File Control. - Select Remove Reservation. You are prompted that removing the reservation on the selected files means that changes made to the files will be lost. Click Yes to continue.
The status of the selected files is updated in the file list to indicate that they are no longer checked out to any users.