Before you access the thin client, make sure that your browser meets the requirements.
Note: Vault Workgroup requires a Vault Office license to use the thin client. Vault Professional provides read-only access through the thin client by default. A Vault Office license is required for read-write access.
Web Browser Requirements for Vault 2014
Web Browser Settings
Internet Explorer 8 and 9
Allow Cookies
- In Internet Explorer, click Tools Internet Options.
- In the Internet Options dialog , click the Privacy tab.
- Move the slider to select the setting that allows cookies. The Medium setting is acceptable because it restricts but does not completely block first-party cookies.
Enable ActiveX Controls
- In Internet Explorer, click Tools Internet Options.
- On the Internet Options dialog , click the Security tab.
- On the ActiveX control settings, select Enable.
- If Autodesk Design Review has been installed but you still cannot view DWF files, ensure that Run ActiveX control and plug-ins is enabled by selecting Enable on the Run ActiveX control and plug-ins setting.
Allow any Web Site to Run Scripts and ActiveX Controls on Your Computer
- In Internet Explorer, click the Tools Internet Options.
- Click the Advanced tab and then in the Settings list, scroll to the Security section.
- Select the Allow active content to run in files on My Computer check, and then click OK.
Allow Pop-up Windows
Pop-up windows must be enabled for the thin client to work correctly.
- In Internet Explorer, click Tools Internet Options.
- On the Internet Options dialog, click the Privacy tab.
- Select Disable on the Use Pop-up Blocker setting.
Mozilla Firefox 6
Allow Cookies
- In Firefox click Tools Options.
- In the Options dialog, click the Privacy tab.
- Select Remember history.
Allow Any Web Site to Run Scripts on Your Computer
- In Firefox, click Tools Options.
- In the Options dialog, click the Contents tab.
- Select Enable JavaScript, and then click OK.
Allow Pop-up Windows
Pop-up windows must be enabled for the thin client to work correctly.
- In Firefox, click Tools Options.
- In the Options dialog, click the Contents tab.
- Make sure that the Block pop-up windows check is not selected, and then click OK.
Google Chrome™ Latest Version
Allow Cookies
- In Chrome click Customize and Control Google Chrome Options.
- In the Google Chrome Options dialog, click the Under the Hood tab.
- Select Allow all cookies by default, and then click Close.
Allow Pop-up Windows
Pop-up windows must be enabled for the thin client to work correctly.
- In Chrome, click Customize and control Google Chrome Options.
- In the Google Chrome Options dialog, click the Under the Hood tab.
- Select Show suggestions for navigation errors, and then click Close.