The most common reasons for being denied access to a term-licensed Autodesk product are as follows:
- The user ID you entered does not represent an authorized user. To change or check permissions, see your license administrator. Other options in this situation are to enter the user ID for an authorized user, or to enter a different serial number that associates the user ID with a valid contract.
- The term contract has expired. To extend your contract, see your license administrator. Another option in this situation is to enter a different serial number that associates your user ID with a valid contract.