How to preserve product licensing files when reformatting a computer.
You can restore a master image to restore a product or repair a damaged installation.
- Exit any running application. Do not run the application again until after you have completed this procedure.
- In Windows Explorer, copy the AdLM folder from the path shown below to a location other than the disc that will be reformatted.
%programdata%\FLEXnet
- Reformat the computer and restore the master image.
Note: Do not perform a low-level format of the hard drive.
- Copy the AdLM folder that you created in step 2 to its original location on the reformatted computer.
Note: When you restore the disc image, any files that were altered are put back in their original state and ready to use again. The license files are preserved, and no reactivation of products is necessary.