If your local configuration launches 3ds Max from a "wrapper" batch file (a BAT file or an EXE file other than 3dsmax.exe itself), then you need to take some extra configuration steps for the Send To feature to work correctly.
Before you use Send To to return a file to 3ds Max from another Autodesk application, you need to take the following steps:
The specific name of the file changes depending on which version of 3ds Max you are running. The /synergy subfolder might contain *.syncfg files that pertain to other applications.
The location of *.syncfg is C:/programdata/autodesk/synergy/ .
The *.syncfg file is an XML file that you can edit with a text editor.
For example, the current SYNCFG file for 3ds Max looks like this (specific string values might differ in released versions):
<?xml version="1.0" encoding="UTF-8"?> <SynHubConfig SchemaVersion="1.0"> <Application Name="3ds Max" StringVersion="3ds Max 2016" NumericVersion="2016" ExecutablePath="__EXECUTABLE_PATH__" Architecture="x86_64" /> </SynHubConfig>
After you edit the <Application> element, it might look like this (changed code is highlighted):
<?xml version="1.0" encoding="UTF-8"?> <SynHubConfig SchemaVersion="1.0"> <Application Name="3ds Max" StringVersion="3ds Max 2016" NumericVersion="2016" ExecutablePath="__EXECUTABLE_PATH__" Architecture="x86_64" StartWrapperPath=”C:\My_Company_s_Utilities\StartMaxInSomeCustomWay.exe” /> </SynHubConfig>