Upon user acceptance of the Autodesk Privacy Statement, and provided the user does not disable Application Manager, a service launches and collects basic information from the user's workstation:
- Installed Autodesk product Information, used as a basis for looking up and serving alerts for newly available updates (e.g. Service Packs) and features (e.g. Product Extensions). Autodesk does not collect information about non-Autodesk products installed on workstations.
- User and local desktop information, such as NT User Name and Machine Name, is collected in case it is needed to enrich metadata in Account Portal. This helps administrators identify and manage users and workstations in their network. Note that user and desktop information will not be used or shared with administrators, if the administrator functionality in Account Portal is not enabled.
In managed environments, this process becomes active if
- Application Manager is included (and therefore installed) as part of a deployment image, and
- the administrator has completed the process of activating Account Portal functionality, including agreeing to be responsible for properly obtaining consent to collect and report data from workstations in the organization's network.
User and local desktop data elements collected from individual machines can be configured (turned on or off) in the Account portal by an administrator with access to the administrative tools. This information is securely transmitted to Autodesk, for the sole purpose of determining if there are any updates available for installed applications, and to provide the ability for managed computers to appear in reports and be managed in the Account Portal, when administrative settings are implemented for the organization.