Troubleshooting Maya for Linux

The following section explains some issues unique to Maya for Linux, and suggests workarounds.

Snapping gets stuck

When holding down any key to enable snapping (for example, v, c, or x) snapping may remain active after the hotkey is released.

Workaround

Click the middle-mouse button again without the hotkey held down.

Display problem when selecting isoparm of NURBS surface

A strange pattern may display when you select an isoparm of a NURBS surface.

Workaround

Select the isoparm again to remove the pattern.

Putting menu items or option windows on the shelf

When you post a menu in Maya, then press Shift+Ctrl+Alt and click a menu item or option window to put it on the shelf, nothing happens.

Workaround

Use the Shift+Alt-right mouse button instead.

Menu items do not seem to be selected

If you click an extended tab panel to show the pop-up menu on a tab panel (as in the Attribute Editor), the cursor appears just inside the left edge of the menu but no menu items are highlighted. The item beneath the cursor is actually selected, but it is not highlighted.

Workaround

Move the cursor slightly to the left to deselect the menu, then go back to the menu and select a menu item.

Option sub-menus not always visible

Sometimes file placement dialog boxes do not display option sub-menus in a readable or visible form.

Workaround

Try manually resizing the dialog boxes so the option sub-menu is completely visible.

Linux and GNOME

The following are some issues that you might encounter when using Linux and GNOME with Maya.

Mouse pointer appears as a black “X”

Sometimes when you right-click and the mouse pointer becomes a black “X” it remains so for the Maya session and even after restarting Maya.

Workaround

Set the environment variable MAYA_MMSET_DEFAULT_XCURSOR; the value does not matter. If this variable is set, Maya will set the cursor to the left pointing arrow Cursor on exiting the Marking Menu/Hotbox.

When exiting the hotbox with the workaround already in place, the cursor may remain as the right-pointing red arrow. To remedy this, right-click the scene after exiting the hotbox. The cursor becomes the default left-pointing black arrow. However, the red arrow won’t show up again when you enter the hotbox until you log out and log in again.

Marking Menu/Hotbox

When using GNOME window manager on Linux, on exiting from the Marking Menu/Hotbox the cursor may be reset to the default desktop "X" cursor.

Workaround

Set the environment variable MAYA_MMSET_DEFAULT_XCURSOR; the value does not matter. If this variable is set, Maya will set the cursor to the left pointing arrow Cursor on exiting the Marking Menu/Hotbox.

When exiting the hotbox with the workaround already in place, the cursor may remain as the right-pointing red arrow. To remedy this, right-click the scene after exiting the hotbox. The cursor becomes the default left-pointing black arrow. However, the red arrow won’t show up again when you enter the hotbox until you log out and log in again.