Access to Online Resources for a Revit Deployment

When creating a Revit deployment, you can specify options that control the user's ability to access certain online tools.

Specify these options in the Access to Online Resources section of the Create Deployment > Configure <deployment name> page of the Revit installer. See Create a Custom Revit Deployment.

• Allow access to Autodesk Account from within the Autodesk product (recommended) . Select this option to enable users to access Autodesk Account using the button on the InfoCenter toolbar of the Revit user interface. The Autodesk Account button provides quick access to Product Support, Subscription Information, and the Benefits Center.

  When you turn off this option, the Autodesk Account button on the InfoCenter toolbar is disabled. Note, however, that users are still able to sign into their Autodesk accounts to use subscription features and add-ins.

• Allow users to receive notifications of resolution . When Revit encounters a significant error, it automatically generates an error report. With the user's permission, the report is sent to Autodesk for analysis. When the report describes a known issue, Autodesk can immediately send information about a resolution to the user, if one is available.

  For example, Autodesk may send a link to a technical solution provided by Product Support, or notification of a hotfix or service pack that addresses the cause of the problem. Select this option to allow Autodesk to send information about the resolution of reported problems to the user.

• Include computer name in error reports . Select this option to specify that error reports include the name of the originating computer.

  In large organizations, an internal support team may provide end-user support for Revit. When error reports include the computer name, the internal support team can work with Autodesk Product Support to diagnose specific problems, and identify a particular error report by the relevant computer name.