Several conditions must be met before a multiple site environment can be configured.
It is recommended that you restart your Vault Server installation if you get this error. Re-running prechecks and continuing with the installation may lead to a failed installation.
Server version and service packs
All sites must use the same version of the Autodesk Vault Server and have the same service packs installed.
The installer may have also found a database that is incompatible with the current release. For more information see
AutodeskVault Instance Existence Check.
Required SQL instance on remote server
The AUTODESKVAULT SQL instance must exist on the computer specified as hosting the remote SQL instance and Microsoft SQL must be configured for remote access. Microsoft SQL 2016 requires separate installation of the Microsoft SQL Server Management Studio before proceeding.
- On the computer on which SQL is installed, launch the SQL Server Configuration Manager.
- In the SQL Server Configuration Manager dialog box, expand SQL Server Network Configuration and select Protocols for AUTODESKVAULT.
- Right-click TCP/IP in the protocols list and then select Enable.
- Close SQL Server Configuration Manager.
- On the computer on which SQL is installed, launch the SQL Server Management Studio and log on to the AUTODESKVAULT database locally.
- Right-click the server name in the left pane and select Properties.
- Select the Connections page in the left pane and make sure that checkbox "Allow remote connections to this server" is selected.
- Once this is done, exit SQL Server Management Studio.
- From the Windows Start menu, select Settings > Control Panel.
- In the Control Panel, double-click Administrative Tools.
- In the Administrative Tools window, double-click Computer Management.
- In the Computer Management window, expand Services and Applications and then select Services.
- Locate the SQL Server (AUTODESKVAULT) service. Right-click the service and then select Restart.
- Locate the SQL Sever Browser service. Right-click the service and then select Properties.
- In the SQL Server Browser Properties (Local Computer) dialog box, change the startup type to be Automatic and then click OK.
- Right-click SQL Server Browser and then select Start.
A valid network shared folder must be available
A valid network shared folder must be available
Before configuring the additional sites to access the SQL instance, a shared network folder must be created.
The shared network folder is required as a transition area between the SQL instance and the Autodesk Data Management Server. The shared network folder can be located on any computer that is accessible by both the Autodesk data management server and SQL. The space requirement for the shared folder is equal to the total of all database files.
Both the user account under which the Autodesk data management server is running as well as the user account under which the SQL instance is operating need full access to the shared network folder.
- Choose a network location and create a folder.
- Right-click on the new folder and then select Sharing and Security.
- In the Properties dialog box, click Share this folder.
- Enter a name for the shared folder.
- In the Comment field, enter "Shared network folder for multi-site environment."
- Click Permissions.
- In the Permissions dialog box, click Add. Add the user account under which the Autodesk data management server is running. By default, the AutodeskVault is a user.
- Add the Windows account under which the SQL Server service is running. The default is called Network Service.
- Give both accounts Full Control.
- In the Permissions dialog box, click OK.
- In the Properties dialog box, click OK.
Microsoft Internet Information Services (IIS) must be installed
Autodesk Vault Server requires Microsoft IIS to operate. Before the server is installed, a check is performed to verify the presence of IIS. If it is not found, the Autodesk Vault Server installation will automatically install it.
Note: You may need the original Microsoft Windows installation CD to complete the IIS installation.
- On the Start menu, click Settings > Control Panel.
- In the Control Panel dialog box, under the Programs category click Uninstall a program.
- Select Turn Windows features on or off on the left-side panel.
- In the Windows Components Wizard, scroll to and then select Internet Information Services (IIS). In addition to the defaults, .NET Extensibility, ASP.NET, ISAPI Extensions, and ISAPI Filters must be selected.
- If needed, insert the original Microsoft Windows installation CD into the CD drive on the server. Click Next. The IIS Windows components are installed.