If a client machine connects to the Web server through a proxy server, all calls to the Autodesk Data Management Server from any Autodesk client fail. To have a successful Autodesk Client/Server communication, bypass the proxy server.
Change the proxy settings in Internet Explorer.
- Open Internet Explorer.
- On the Tools menu, select Internet Options.
- Select the Connections tab.
- Click LAN Settings.
- If the "Use a proxy server for your LAN" check box is enabled, turn on the "Bypass proxy server for local addresses" check box.
- Click the Advanced button next to the Port field.
- In the Proxy Setting dialog box, add the server name and IP address into the Exceptions field.
- Click OK.
- Click OK.
- Click OK to close Internet Options.
All addresses without a period, for example: http://webserver, bypass the proxy and resolve directly.
If Internet Explorer continues to connect to the assigned HTTP proxy server, then the HTTP proxy address can contain a period. If this situation happens, configure the proxy server to use a host name.
Configure the proxy server to use a host name
- Follow steps 1-5 in the previous section to change the proxy settings in Internet Explorer.
- If the "Address" field is "http://webserver.domainname.com""or "http://10.0.0.1", then change it to "http://webserver" only.
- Click OK, and close Internet Explorer Options.