About Providing Performance Feedback

The Performance Feedback tool enables you to record and send a log file and detailed system information to the AutoCAD performance team for analysis while you recreate a performance problem.

Often the descriptions of performance problems that we receive can be vague or lack the system information necessary for diagnosis. In this case, "performance" means program behavior that is slow, unresponsive, jumpy, or generally not as responsive as you would expect. The information that you provide enables Autodesk software engineers more easily find a solution.

When you encounter a problem that you can recreate, you can record system events and detailed system information with the PMTOGGLE command, which turns the recording on and off. This information along with the information that you provide in a performance questionnaire is sent to Autodesk.

The information that you provide is used specifically for the purpose of fixing software problems: