Cluster Manager Troubleshooting

Here are some areas to look at when troubleshooting the Cluster Manager.

Inconsistent Frame Rate

The cluster manager updates its views periodically. During updates, there may be a drop in the frame rate. Close the cluster manager to stop updates and restore the frame rate.

Unable to Connect to a Server

• Use a ping command, from a windows command shell, to see if the server is reachable.
• Determine if the VREDClusterService is running on your machine.
• Check your firewall settings. The cluster manager uses port 8889.
• Try to stop the VREDClusterService and start it from a windows command shell. Go to the bin/WIN64 folder of the VRED installation and call VREDClusterService -e -c. Check the console for error messages.

Unable to Render on a Cluster Queue

• Check that there are render nodes booked for the cluster queue.
• Check that you have an extra VREDPro license for the queue master PC.
• Check that the queue is not paused.