System Administration

Missing frames & Volume Integrity Check

If a library or desktop clip references missing frames, an error message is displayed when the application starts. By default, the message only appears in the terminal. To have it appear also in the start-up screen, edit ~/.cshrc and add the following new line: setenv DL_IC_NOTIFY_MISSING 1. Then restart the desktop.

The vic script can be run manually. Run /opt/Autodesk/io/bin/vic -h for usage.

When the Volume Integrity Check (VIC) finds unreferenced managed media files, a project named Recovered_Media_<version of the application> is created. To protect content that should not be visible by all users and groups, VIC creates one shared library per user / group with the user / group file permissions. This ensures that only users and groups that have the required permissions can access the content. Recovered material is still identified with the <resolution>_<date> naming convention. The structure is as follows:

• [Project]: Recovered_Media_<version> (root:root rwxrwxrwx)
• [Shared_Lib]: Recovery_<user1>_<group> (user1:group rw-rw-)
• [Clip]: <date>_<resolution>
• [Shared_Lib]: Recovery_<user2>_<group> (user2:group rw-rw----)
• [Clip]: <date>_<resolution>

Enabling and disabling daemons (services)

To enable a service on macOS: sudo launchctl load -w /Library/LaunchDaemons/<service .plist file>, for example sudo launchctl load -w /Library/LaunchDaemons/com.autodesk.backburner_server.plist. To turn off: sudo launchctl unload -w /Library/LaunchDaemons/<service .plist file>, for example: sudo launchctl unload -w /Library/LaunchDaemons/com.autodesk.backburner_server.plist.

On Linux: /usr/sbin/chkconfig <service name> on, for example chkconfig backburner_server on. To turn off: /usr/sbin/chkconfig <service name> off. For example: chkconfig backburner_server off.

Disabling the httpd daemon disables the Apache web server, thus disabling WiretapCentral, Backburner Monitor, and any local Web pages running on the machine.

Starting, stopping or restarting services

Backburner Server

• macOS:sudo /Applications/Autodesk/Smoke Common Utilities/ServiceMonitor.app/Contents/Resources/metadaemon bb_server [start|stop|restart|status|version]
• Linux: /etc/init.d/backburner_server [start | stop | restart]
• Alternative command (works on Linux and Mac OS X): /opt/Autodesk/backburner/backburner_server [start | stop | restart]

Backburner Manager

• macOS: sudo /Applications/Autodesk/Smoke Common Utilities/ServiceMonitor.app/Contents/Resources/metadaemon bb_manager [start|stop|restart|status|version]
• Linux: /etc/init.d/backburner_manager [start | stop | restart]
• Alternative command (works on Linux and Mac OS X): /opt/Autodesk/backburner/backburner_manager [start | stop | restart]

Stone and Wire

• On Mac OS X: sudo /Applications/Autodesk/Smoke Common Utilities/ServiceMonitor.app/Contents/Resources/metadaemon stonewire [start|stop|restart|status|version]
• On Linux: /etc/init.d/stone+wire [stop | start | restart]
• Alternative commands (same for Linux and Mac OS X):/opt/Autodesk/sw/sw_stop all /opt/Autodesk/sw/sw_start all /opt/Autodesk/sw/sw_restart all

WiretapCentral and Backburner Monitor

• On Mac OS X: sudo /usr/sbin/apachectl [start | stop | restart]
• On Linux: /etc/init.d/httpd [start | stop | restart].

These commands restart the Apache Web server and any local Web pages running on your workstation.