About software installation prerequisites

Before installing, make sure that you’ve prepared your system and gathered all the information you need.

Review release notes and check system requirements

Review the Release Notes and check that your system and hardware are compatible with the product you want to install.

Most Windows systems and all macOS systems are now 64-bit. To check your Windows system, go to the System control panel.

Get permissions

You probably already have Local User Administrative permissions. To verify in Windows, select Control Panel > User Accounts > Manage User Accounts. On macOS, check System Preferences > Users & Groups to verify that you have Admin status.

Install system updates and disable antivirus programs

If you have pending operating system updates, install them and reboot. Consider temporarily disabling any antivirus programs, because they often interfere with installation.

If necessary, locate your serial number and product key

If you have a stand-alone license, activate your software using the serial number and product key in your confirmation email. (If you didn't receive a serial number and product key, sign in with your Autodesk Account.)

Exit running applications

Exit all running programs, except the product installer.