If you have issues with remote applications, it can be difficult to diagnose them using the Intent Session Manager. In most cases, the first step is to determine whether the performance issue is with remote connection or the Intent Application.
Ping
Ping is a command line tool available for most operating systems. To use ping, on any command line, enter ping <server url>.
Ping sends a packet of data to the specified server and waits for a response. It displays the time it takes for the packet round trip. Use ping to measure the latency time of the server connection.
Note: In Windows server, it is sometimes necessary to enable/allow ping requests. Consult your operating system documentation for instructions on how to enable ping requests.
Intent Tracer
The Intent Tracer Tool measures performance of your Intent Application. See Intent Tracer for Measuring Performance for details on using Intent Tracer.