Troubleshooting with Vault Server Log Files

Learn where to find various log files and other files used for troubleshooting potential issues with Vault.

For the purposes of this section, we refer to the %temp% folder. This is the temp folder location defined for the Windows user account that is logged in on the computer.

By default, the location of the folder is: C:\Users\ACCOUNTNAME\AppData\Local\Temp.

In this example, ACCOUNTNAME is the name of your user account in Windows.

Vault Server Log Files

The following are the two different log files to look for in this location, as described here.

Folder location and file name:

C:\ProgramData\Autodesk\VaultServer\Filestore

Vlog-YYYYMMDD.txt

Any server-side problems relevant to Check-in, Check-out, Get Latest Version, Undo Check-out, Advanced Search and other operations performed from within Vault Client or one of the supported product add-ins are written into these log files.

ADMSConsoleLog-YYYYMMDD.txt

Any server-side problems relevant to backup, restore, re-index, purge or other operations performed within Autodesk Vault Server Console are written into these logs.

Emaillog-YYYYMMDD.txt

Email sent from the server.

AVFS-log-YYYYMMDD.txt

Any file server problems or other operations relevant to the Autodesk Vault File Server are written to these logs.

Audit-log-YYYYMMDD.txt

Track files downloaded/deleted from Vault.

Below is a list of application codes that appear in the log. The "App Code" has the following meanings:

ACAD - AutoCAD
ADMSCONSOLE - ADMS Console
ALDR - Autoloader
AVFS CONSOLE - AVFS Console
COPYDESIGN - Copy Design
I - Inventor
JOBPROCESSOR - Job Processor
NW - Roamer
R - Revit
V - Vault
VAULTPRO - Vault Professional
VAULTWKG - Vault Workgroup
WORKSPACESYNC - Workspace Sync

Vault Server Installation Log Files

During the installation of Autodesk Vault Server there may be errors reported the by the diagnostic tool or during the installation itself. These errors are recorded in log files.

Pre-check log:

%temp%\EDMlogPrechecks.xml Prechecks.xsl

Autodesk Vault <Version> <year> client installation logs:

%temp%Autodesk Vault <Version> <year> Install.log, Autodesk Vault <Version> <year> Setup.log, Autodesk Vault <Version> <year> Install (en-us).log

Autodesk Vault <Version> <year> server installation logs:

%temp%Autodesk Vault <Version> <year> (Server) Install.log, Autodesk Vault <Version> <year> (Server) Setup.log, Autodesk <Version> <year>(Server) English Language Pack.log

Autodesk Server Diagnostic Tool Log files

If you run the Autodesk Server Diagnostic Tool, the log files are located in the %temp%\2\EDMLog directory.

Autodesk Server Diagnostic Tool:

%temp%\2\EDMLogDiagTool.xml, DiagToolLog.xsl

Microsoft SQL Server log files

Folder location and file names:

C:\Program Files\Microsoft SQL Server\ MSSQL#.AUTODESKVAULT\MSSQL\Log where # represents the number assigned to the AUTODESKVAULT instance folder.

Errorlog

Errorlog.1

Errorlog.2

Errorlog.3

The SQL logs are named sequentially with the most recent (current) file being named errorlog followed by errorlog.1 then errorlog.2 and so on.

DWG iFilter Log files

There are log files maintained by the various iFilters used when performing some Vault operations like re-index. These log files can be helpful when troubleshooting problems with block attributes or properties not indexing as expected in Vault Client.