This page lists known limitations for Maya, Maya Creative, or both, and any available workarounds.

Important USD Security Enhancements

USD for Maya 0.23.0, Bifrost 2.7.0.1, and MtoA 5.3.1 all use a version of USD that provides important security enhancements. We recommend that you upgrade to these versions of MayaUSD, Bifrost, and MtoA.

• See Maya USD, Bifrost, and Arnold compatibility for more information on version compatibility and working in the Maya ecosystem.

Rosetta 2 required to install Maya on Apple Silicon machines

Because the Maya installer is built to run on Intel architectures, Rosetta 2 is required to run the installer on Apple Silicon. Once you install Rosetta 2 you will not be prompted to install Rosetta 2 again.

Other limitations when running Maya on Apple Silicon machines

• The CgFX shaders are not supported on Apple Silicon. However, because CgFX shaders are based on legacy technology, you are encouraged to switch to the GLSL shader on all architectures.
• SynColor is not supported. However, because SynColor is based on legacy technology, it is being deprecated. You are encouraged to use OpenColorIO instead on all architectures. See Get Started with Color Management for details.
• The stereoCamera plug-in is no longer supported on macOS.

Chinese and Japanese language mode issues

Maya 2024 running in Simplified Chinese language mode crashes when opening or loading a scene (MAYA-127959). In addition, there are issues with the Hypershade and Node Editor UI when running in Japanese language (MAYA-127938). These issues will be addressed in an upcoming release. For more information including workarounds refer to the following Support articles:

• Running Maya 2024 in Chinese crashes on opening or creating scene
• Hypershade and Node Editor layout are broken when operating Maya 2024 in Japanese

macOS and Linux basic deployment fails with Error 561 - MAYA-127966

For a workaround, please refer to Support article: Error 561 when deploying Maya or Maya Creative 2024 on macOS or Linux.

What's New content not loading in Application Home - MAYA-128589

Workaround: View the What's New in Maya 2024 online.

PyMEL fails while importing modules or causes Maya to crash

For a detailed workaround, please refer to the Support article: PyMEL fails while importing modules or causes Maya to crash.

Other known limitations:

After importing Alias .wire file once, Maya non-English UI characters broken - MAYA-122924
Workaround:

1. Disable MAYA_UI_LANGUAGE environment variable
   
   
2. Open Maya with English UI.
3. Import the wire file.
4. Export models as Maya file, and close Maya.
5. Set MAYA_UI_LANGUAGE=ja_JP.
6. Open the exported Maya file in Maya with the UI in Japanese.

Cache misses when invisibility evaluator is in Scheduling mode - MAYA-122185
Workaround: To solve the problem, do not use the transform cluster.

Certain scene files crash in OpenGL caused by objects moving in very large scale scenes - MAYA-124697
Workaround: Do one of the following:

• Disable consolidation.
• Set environment variable MAYA_VP2_LOCALE_GRID_SIZE=1000000.

PNG files with large iTXt chunk data may fail to load - MAYA-122762
Workaround: Use pngcrush to remove the iTXt chunk if it's not needed.

pngcrush -rem iTXt  fileIn.png fileOut.png

Retopo: "3D Type" mesh once Retopologized is very slow to tumble in the viewport when Cached Playback is enabled - MAYA-100936
Workaround: Do one of the following:

• Turn off Cached Playback, let retopo re-generate, then do your VP navigation.
• Make all the changes you want in the Type object and then delete history before trying to retopo it.

Unable to set a hotkey for rotate tool if the default hokey "E" is removed accidentally - MAYA-89350
Workaround: Edit the actual code in the .mkh file.

referenceQuery(refNode, f=True) should return an empty string instead of RuntimeError - MAYA-114349
Workaround:

The referenceQuery -filename command may result in a script error if the target is invalid or there is no associated filename.

It may be helpful to make use of the catch or catchQuiet commands in MEL or a try/catch block in Python to prevent your script from terminating when using referenceQuery -filename.

MEL example:

{code:java}
string $referenceNode = "";
if (!catchQuiet(`referenceQuery -filename $referenceNode`)) {
string $filename = `referenceQuery -filename $referenceNode`;
print("filename = " + $filename + "\n");
else {
print("Invalid filename");
>{code}

Python example:

{code:java}
referenceNode = ""
try:
filename = cmds.referenceQuery(referenceNode, f=True)
print("Filename =", filename)<br/>except:
print("Invalid filename")
{code}

Arnold Render View does not update when changing Substance parameters - MAYA-127633
Workaround: Do either of the following:

• Render > Update Full Scene.
• Close ARV and re-open.

gpu Cache detection sees only 1024MB on M1 - MAYA-127748
Workaround: Disable Automatic Detection and set the amount of GPU VRAM memory manually.

Graph Sculpting Tool: Brush cursor stops working after undocking Graph Editor on macOS - MAYA-125453
Workaround: Close and reopen the Graph Editor.

Opening files takes longer if Graph Editor > Normalized View is toggled on - MAYA-127165
Workaround: Disable Normalize View in the Graph Editor before opening the file.

1. Open the Graph Editor.
2. Under View, set to either Absolute View or Stacked View.

Crash auto-loading all Substance plug-ins in Maya 2024 caused by substancelink plug-in - MAYA-127341
Workaround: If you experience a crash while auto-loading the Substance plug-ins, try disabling Auto load for the substancelink plug-in. If you still experience crashes, try removing the following folder, then restart Maya:

• Windows: C:\Users\<username>\AppData\Roaming\substancelinkopentcp
• macOS: /private/tmp/substancelinkopentcp/
• Linux: /var/tmp/substancelinkopentcp

Wireframe color becomes lighter when keying deformer attributes - MAYA-126623
Workaround: Disable GPU Override or Color Management.