Model Corrupted - File Open (Revit Cloud Worksharing)

Project Members are not able to open a specific model and audit and closing worksets is not helping.

Warning: Operation Could Not Be Completed.

Issue: The error is displayed when Revit detects a corrupted model.

Solution:

• Verify this issue is caused by a corrupt model. Review the journal for the following lines:

  1:< Invalid Communication Exception while interacting with Revit Server. Please contact technical support. 
  ' 1:<  1 ModelServerState "Created": Current server = ":Not Queried", Model server = "https://model15.skyscraper.autodesk.com/", Model server state = "Model Corrupted" 
  ' 1:<  1 ModelServerState "Created": Current server = ":Not Queried", Model server = "https://model15.skyscraper.autodesk.com/", Model server state = "Model Corrupted"

• If one user can open the model, but no one else can, the user who can open the model and compact when synchronizing.
• If not sure if anyone can open the cloud model, have the last user to successfully synchronize try opening the model. To find this user, you can view the model versions:
  • Revit 2022.1 and later versions: Version History
  • Revit 2022 and earlier versions: View Versions
• Restore a prior version of the model. To restore a previous version see: View and Restore an Earlier Vewrsion of a Cloud Model.