Configuration and OS

Hardware Configuration

Supported Platforms

For macOS and Linux recommended hardware, see the Flame Family system requirements.

Apple silicon-native

Flame, Flame Assist, and Flare are natively supported on Mac computers equipped with Apple silicon processors, like the M1 and M2.

Supported Operating Systems

Flame Family 2025 supports the following operating systems:

macOS:

Linux:

Rocky Linux 9.3 Support

Flame Family 2025 introduces the support of Rocky Linux 9.3, released November 20, 2023. To move from Rocky Linux 8.5/8.7 to Rocky Linux 9.3, you must perform a full installation since Rocky Linux does not support upgrading to a major release. Therefore, no upgrade script is provided.

All Flame Family qualified workstations support Rocky Linux 9.3.

Note: HP Anyware is not available on Rocky Linux 9.3. Instead, consider using the NiceDCV remote desktop solution.

For more information, visit the Rocky Linux 9.3 website

Installing Rocky Linux 9.3

Rocky Linux 9.3 installation is similar to Rocky Linux 8.5/8.7. Follow the steps on found on Flame Help.

Autodesk products on Rocky Linux

Autodesk Maya 2025 & Flow Production Tracking are supported on Rocky Linux.

Notes about Rocky Linux 9.3

Application Configuration

Components

Here are some key components used by the application.

Components OS 2024.2 Update 2025
Python All 3.10.11 3.11.5
Qt All 5.15.2 6.5.2
PySide All PySide2 PySide6
OpenEXR All 3.1.11 3.2.1
Alembic All 1.7.3 1.7.3
FBX All 2020.3.2 2020.3.2

Licensing

Flame Family 2025 introduces the Web-based account authentication for User License on Rocky Linux. Since the same functionality was introduced on macOS with Flame Family 2024, the authentication experience is now similar on both operating system.

Note: After the 2025 licensing is installed, all previous Flame Family versions will use the new authentication workflow.

Project Server

During the installation of a Project server, questions about the removal and installation of logs and configuration files are typically asked. To simplify automated deployment, a new installation option that automatically answers 'yes' to these questions and skips the prompts has been added. You can activate this option by using the '--no-prompt' switch during installation.

Here is the complete command to install the Project server without any prompts: ./INSTALL_PROJECTSERVER --no-prompt

Monitor Refresh Rate

A Warning dialog now appears at application startup when the display refresh rate is above 60 Hz. As documented on the Flame Family System Requirements page, you should set your display to 60 Hz. However, newer displays like the Apple ProMotion are set by default to 120 Hz, causing playback issues. The new dialog should reduce confusion.

Full Disk Access dialog at application startup on macOS.

On macOS, the application now verifies at startup if its components have Full Disk Access. If they do not, it displays a dialog box asking the user to enable Full Disk Access.

Full Disk Access settings are found in macOS' Apple menu System Settings... Privacy & Security.

The dialog box contains a link to the Online Help to help users configure their Privacy & Security settings.

The following applications and services require Full Disk Access: