Troubleshooting

Troubleshoot common error messages.

License Checkout Error 19

License checkout error 19 typically occurs when the product has no feasible means for checking out a license. The most common occurrence of this error is when licensing dialogs are closed using the "X" button in the upper right corner of the window.

License Checkout Error 41

License checkout error 41 typically means the product was not installed correctly. It may also occur if the product is executed from a network location (the product is not installed on the local machine). If this is the case, thin client support can be activated to alleviate the problem. See the Variables section for information on activating thin client for licensing.