Question: Can a single license be used for Vault Gateway and Vault Connector?

    A: Yes, when both services are running on the same machine.

Question: Does the Vault Connector require Vault Gateway?

    A: No

Question: Is data encrypted during transit?

    A: Yes, the Vault Connector connection to Fusion Manage uses HTTPS protocol for communications.

Question: Can multiple vaults connect to the same Fusion Manage tenant and workspace?

    A: Yes, however, Item numbering will have to be taken into consideration since vaults do not share numbering schemes.

Question: Do the Vault Connector need an APS app?

    A: No, it does not need an APS app.

Question: Do all engineers require a Vault PLM license, or can Fusion Manage and Vault Professional individual licenses be used together?

    A: No, if the user already has one product license, they can get the license for the other product separately.

Question: Is a specific tenant template required to use the connector, or how can an existing environment be used with the connector?

    A: Yes, use the Items Workspace in the Fusion Manage Template library.

Question: How to perform the initial load of existing Vault items to Fusion Manage when starting the implementation?

    A: Multiple Items from Item Master or Search Results grid can be selected and then use the Sync to Fusion Manage command.

Question: What should I consider when they have a Fusion Manage sandbox? Can we also connect their Vault to the Fusion Manage sandbox?

    A: A Fusion Manage sandbox can be use for testing purpose. A test Vault should be used to connect to the sandbox. Do not use a production vault connected to a sandbox.

Question: What is required when a customer moves the Vault Server to another server and its name changes?

    A: No special steps are required. After migration, enable the Vault Connector again in the ADMS Console. The previous Fusion Manage property mappings in the client are retained; no reconfiguration is needed.

Question: Do I have to register all Vault users in my Fusion tenant and vice versa?

    A: No, Vault users can still synchronize items to Fusion Manage without access to the Fusion Manage tenant.

Question: What happens to manual changes of the BOM in Manage when the next sync of Vault gets triggered, will I lose my changes? What kind of changes get preserved?

    A: The BOM properties will get updated based on the properties mapping. If fields need to be preserved, users can skip the mapping for those fields. BOM links that are not originated from Vault will be preserved.

Question : Can the connector be used without using Vault Items? If not, how can items be established without causing workload for engineering?

    A: No. Vault Connector requires the use of Vault Items, which currently are the only Entity Type that can be synced to Fusion Manage.

Question : Does the connector support the SWX Plugin?

    A: Vault Items promoted from SWX files are supported to be synced to Fusion Manage.

Question : Can the connector handle content center parts in a similar way like Upchain (they get released automatically)? Can the content center be synced with Fusion Manage automatically?

    A: Vault can place a Content Center part in a released state by default when it is first added to Vault. However, since the part did not undergo a state transition, it will not automatically synchronize with Fusion Manage. It will get synchronized when it is used as a component in an assembly, when the assembly gets synchronized, or it can be synchronized manually.

Question : The connector does not automatically start after a system update or reboot, what should I do?

    A: In the Computer Management on the system, navigate to the Services list. Locate the Autodesk Vault Connector Server. Edit the properties and change the Startup Type from Manual to Automatic.