How Item synchronization works

The Vault Connector handles Item synchronization through an automated process that includes initial sync, resync, and status tracking. The connector manages Item creation, field updates, attachments, and BOM synchronization.

Initial synchronization

When an Item is synchronized for the first time from Vault to Fusion Manage, the connector performs the following actions:

Attachments during initial sync

The connector attaches the following file types during initial synchronization:

BOM creation during initial sync

The connector creates the BOM in Fusion Manage with the following behavior:

Resynchronization

After the initial sync, subsequent synchronizations use a different reference and update behavior:

Attachments during resync

The connector handles attachments during resynchronization with these rules:

BOM updates during resync

The connector updates BOMs during resynchronization with these behaviors:

Synchronization status tracking

The Vault Connector tracks synchronization status using three dedicated Vault properties that automatically update after each sync attempt.

Displays the current status of the Item in relation to Fusion Manage:

Fusion Manage Sync Status

Shows the result of the most recent synchronization attempt:

Fusion Manage Synced Date

Records the date and time of the last successful or failed synchronization attempt. This field is blank if the Item has never been synced.

Notifications and logs

The Vault Connector provides visibility into synchronization activities through multiple channels:

For automated synchronization triggered by lifecycle state changes, no toast notification appears in the Vault client. The status updates in the Item properties and ADMS logs provide the sync results.

Version handling

The Vault Connector synchronizes Item data but does not sync the Item revision history. Each synchronization updates the existing record in Fusion Manage to match the current version in Vault. This approach ensures that Fusion Manage always reflects the latest approved data from Vault.