Create Hub and Activate Subscription

To activate your Info360 Cloud Model Service subscription, you must create a hub. A hub is a specific Info360 instance for your team. It is where your data is stored and shared between users.

Before you can create a hub and activate your subscription:

Note: If you have already created a hub for your team for another product subscription, you do not need to create another hub. The new product subscription will be activated automatically.

To create a hub and activate your subscription:

  1. Sign in to Autodesk Account (manage.autodesk.com).
  2. Go to Products and Services Hubs.
  3. Make sure the right Team is selected. By default, you automatically have one team in your Autodesk Account under which all your users and Autodesk subscriptions fall. For more information, see Manage teams.
  4. Select Create hub Info360.
  5. Enter a name for the hub. For example, your company name.
  6. Under Data Region, select the region where your data should be hosted.
    Note: If data storage is needed in multiple regions, you will need to create a Hub in each desired region. A maximum of 10 hubs per region is allowed, but in general, it is preferable to keep Hubs to a minimum and manage access through Projects.
  7. Select Create & Activate.

    Your subscription is now activated.

  8. Next you will need to click on Hub Administration to start adding members and projects.
Note: Each Hub must have at least one Project, and users must be assigned to a Project with an appropriate Role in order to access cloud data in that project. Refer to the Info360 Hub Administration and Project Administration pages for more information.

Cloud databases are created in InfoWorks WS Pro and managed from Info360 Model Management. Therefore, there will be no data to manage in Info360 Model Management until a database has been created in InfoWorks WS Pro.