3rd party supported software required to run this product

Universal C Runtime (CRT)

Universal C Runtime (CRT) is a Windows OS component that is updated through the Windows update process. This component is required to enable you to modify result dialog entries in Moldflow products.

Browsers

The help system requires Microsoft Internet Explorer 11.0 or later. All updated web browsers, including Google Chrome, Firefox, Safari, and Opera are also supported.

The reports generated by Autodesk Moldflow products are optimized for use with Internet Explorer 11.0 and Microsoft PowerPoint 2019 or later.

Media Feature Pack for Windows

The N and KN editions of Windows include all the essential features of an operating system except for Windows Media Player and related technologies. Autodesk Moldflow products rely on these media technologies to generate animations in reports correctly.

To ensure proper animation generation, please install the Windows Media Feature Pack and VP9 Video Extensions by following these steps:

1. Check Your Windows Version

   1. Select Windows Start and search for System Information.
   2. In the System Information window, locate OS Name.
   3. If the OS Name includes "N" or "KN", you are using an N or KN version of Windows. If the OS Name does not include "N" or "KN", no further action is required.

2. Install the Media Feature Pack

   For Windows version 1909 and later:

   • Windows 11 N & KN: Select Windows Start and search for Optional features. Click View features, then locate the Media Feature Pack in the list and install it.

   For Windows versions earlier than 1909:

   • Download the appropriate Media Feature Pack from Microsoft: Media Feature Pack.

3. Install VP9 Video Extensions

   • Download the VP9 Video Extensions from Microsoft Store: VP9 Video Extensions.

4. Restart Your Computer

   • Once the Media Feature Pack and VP9 Video Extensions are installed, restart your computer to ensure that all changes are applied.

Microsoft Office Requirements

Report Generation requires one of the following:

• Microsoft Office 2019 or later
• Microsoft 365

Note: Microsoft Office 2013 and 2016 are no longer supported due to compatibility issues with image generation and Microsoft's end-of-life for these versions.