Known Issues

Getting Started

There are some cases where the ribbon tabs are out of order and/or the ribbon appears minimized when you launch Vasari.
Solution: Users with this issue and all pre-technology preview testers should delete their Vasari UIState.dat file found in:

Windows 7: C:\Users\username\AppData\Local\Autodesk\Revit\Autodesk Vasari

Windows XP: C:\Documents and Settings\username\Local Settings\Application Data\Autodesk\Revit\Autodesk Vasari\ (username is replaced by your own user name. )
When displaying videos in the Vasari Videos section of Vasari Help, there may be a delay the first time you open a Help topic for a video and play a video.
Thumbnail previews are not created for rvt or rfa files. If Revit is installed, previews will be created by Revit.

Imported images sometimes don't display.
Solution: Verify that hardware acceleration is on via the App Menu > Options and that your view style is set to Realistic.
Imported site locations sometimes come in at the wrong rotation.
Solution: This can happen when Project North has been rotated. Import site location images before rotating project north, or you can correct this problem by simply rotating the image to it's correct orientation.
Imported DWG files lose rendering materials.

3D images can be selected but won't display in Revit 2014.
Solution: Select the images and delete them if they are in your way.

Solar Radiation results will not appear on an energy model in "Show Mass Zones" display style.
Solution Change display style to Show Mass Form:
Solar Radiation can be used in "Show Mass Surfaces" display styles; however the results are coincident with the energy model surfaces and may not read clearly.
Solution: To mitigate this problem, and see the effects of solar radiation on the energy model surfaces, make the energy model surfaces transparent. Note that Solar Radiation treats all surfaces as though they are opaque, however, transparent surfaces do not cast or receive shadows.
API add-in applications including Solar Radiation may fail if there is another project open in Edit Mass mode.
Solution: Close one of the projects and restart the application.
Solar Radiation sometimes flips the normals on open surfaces (not solids, just surfaces) causing analysis results to be the opposite of what is expected.
Solution: To correct, mirror the surface.

Non-numeric characters such as % or ' used in energy simulation run names will cause the simulation to fail.
Solution: Delete these characters in the name and re-run the simulation.
Domes can fail to create proper mass floors and crash Vasari when enabling the energy model.
Project units for Outside Air cannot be changed.
Solution: When using metric units, use a template where Outdoor Air Information is shown in metric units or send your file to Vasari@autodesk.com.
When length is set to metric units, values for Outside Air are exported in metric units regardless of the specified units.
Solution: When using metric units, use a template where Outdoor Air Information is shown in metric units or send your file to Vasari@autodesk.com.

The Wind Tunnel feature is only available if your system supports hardware acceleration.
Solution: Verify that hardware acceleration is on in Vasari and on your system.
Enabling the Advanced Lighting option may result in the Wind Tunnel feature freezing unexpectedly on machines with ATI graphics cards.
Solution: Vasari detects machines with this card and turns off the Advanced Lighting option.
Some SketchUp imports can't be used in Wind Tunnel until material color is re-initialized.
Solution: Go to Manage tab > Materials > Pick the offending material from the list. Click on color swatch to initialize the color. Close dialog. Model will now analyze.

Editing is only available in Vasari perspective views and is not enabled in Camera views.
Solar Radiation legends have a different appearance in Vasari perspective views, and will not accept all of the Analysis Display Style settings.
Saving and reopening the file can sometimes cause Vasari perspective views to be too zoomed out and navigation can be distorted. To correct, click on the home button on the ViewCube.
Double clicking the wheel mouse button can cause Vasari Perspective views to become distorted.
When elements are selected, orbiting the view cube does not rotate around selected elements.
Baseline and ordinate dimension styles may not display as desired.
When placing spot elevations and coordinates, dimension elbow and text does not track with mouse movements.
Vasari Perspective views may render with wider extents than are seen on the screen.
Solution: Use camera views for cloud rendering perspective view.