For the latest information and community discussions, visit the Services and Support page at
http://www.autodesk.com/cloud-support.
Why can't I upload file to service for rendering?
- Autodesk Cloud Rendering supports files from Revit 2018.3 and newer. In older versions, after clicking 'Render' in the 'Render in Cloud' dialog, the following message will display when the upload fails, "The rendering service could not complete your request. The file could not be uploaded." We recommend updating to later versions (2018.3 and later) or in-product rendering for alternatives.
How can I improve the appearance of rendered images?
- Try increasing the
Render Quality value.
- Try adjusting the lighting in Revit.
Why doesn't the rendering update or respond?
- The source project may be too complex. Try reducing the
Render Quality value or rendering with a smaller
Image Size value.
- For security reasons, your computer clock and time zone must be set correctly. If they are not, your documents cannot be stored on Autodesk® Rendering servers and processed.
Why aren't some settings reflected in the rendering?
- Haze settings are ignored.
What are the differences between renderings using Autodesk® Rendering and Revit rendering?
- By default, the rendered image exposure is
Advanced using Autodesk® Rendering.
Advanced generates balanced, well-lit images for most lighting conditions. In the Render in Cloud dialog box, you can change the exposure to use Revit’s native exposure control settings instead of the default Advanced exposure.
- In Autodesk® Rendering, materials closely match the ones rendered in Revit. Because of the new renderer, however, some differences might be visible. The differences could be significant if your project was created in an earlier version of Revit. The conversion of the older materials is not always an accurate match.