Change Order Settings

Project administrators can access the settings for Cost Management from Services. This article focuses on the Change Order settings:

  1. Click the Module Selector Module selector icon Menu arrow icon Project Admin module icon.

  2. Select the Services tab.

  3. Select Cost Management in the left panel.

    Note: If you enter Project Admin directly from Cost Management, you start in this position.
  4. The General secondary tab is selected by default. Switch to the Change Order tab.

Project Admin Services Cost Management General settings showing budget fields configuration

Number Format

Change the number format that is generated when you create change orders and cost items.

  1. Click Module Selector Module selector icon Menu arrow icon Project Admin module icon.
  2. Select the Services tab.
  3. Select the Change Order tab.
  4. Expand the Number Format section.
  5. Select the More menu More menu icon for the number format that you would like to define.

You can define:

Edit RFQ number format dialog

Financial Markup Formulas

Use financial markup formulas to add calculated charges — such as bonds, contingencies, or fees — to change orders before submission to the owner. See the Potential Change Order article for an example.

Note: Financial markup formulas configured here apply to change orders only. A separate setting, Budget Financial Markup Formulas on the Budget tab in project settings, applies to budget columns. Both can be configured for the same project. See Apply Markup Formula on Budget Columns for the Budget side.

Before you can apply a financial markup, a project administrator must create the financial markup formula in the Change Order settings tab.

Create a Financial Markup for a Change Order

As a project administrator, you need to create a financial markup formula:

  1. Select the Services tab from Project Admin, and then select Cost Management in the left panel.

  2. Switch to the Change Order tab.

  3. Click Add in the Financial Markup Formulas section.

  4. Name the new financial markup formula. You can also add an optional description by clicking the pencil icon.

  5. Click Markup from the left panel to add it to the formula.

  6. In the editor on the right, enter the name of the new markup.

  7. Select the markup type and amount. Available options include:

    • Percentage: Calculates the markup as a percentage of the cost basis.
    • Flat: A fixed amount applied as a total for the markup at the PCO level.
  8. Select the cost basis for the markup. Only available on percentage-based markups.

    • Current Cost Basis: Multiplies the percentage and the cost.
    • Net Total: Multiplies the net total amount.
    • Revised Cost Basis: Multiplies the following subtotal and percentage.
    • Preceding Markup Subtotal: Equals the total of all preceding markup above the selected markup, excluding the net total.
    • Grand Total: Multiplies the calculated grand total and the percentage.
    • Preceding Total: Calculated on the total of net total and all preceding markups.
  9. Toggle whether the variable can be edited when the formula is applied.

  10. Provide an optional description of the markup.

  11. By default, markups are calculated on all budget items. Click the Map Markup to Budget Code drop-down list to make a markup only apply to a specific budget code.

  12. Click Calculate on normal Cost Item where to select a column, operator, and value combination to apply the markup to. By default, markups are calculated on all budget items. For text columns, operators include Does not start with and Does not end with. See Filter and Group for other string filter operators in Cost Management.

Financial markup formula configuration steps

To add a subtotal to your financial markup formula:

  1. Click Subtotal from the left panel.

  2. Select the appropriate cost basis revision. Available options include Revise Cost Basis or Info Only:

    • Revise Cost Basis creates a subtotal and recalculates the sample cost basis for subsequent markups.
    • Info Only creates a subtotal for informational purposes but does not recalculate the cost basis for subsequent markups.

Subtotal setting options

You can add more markups or subtotals as required. After everything is ready, click Save.

Note: Calculation rules might restrict markups to cost items with specific budget codes. As a result, sample cost basis data may not reflect the actual calculation results and is provided solely for verifying the formula.

After you created financial markup formula, you can decide where to use it in Cost Management. Choose between two options:

Delete or Deactivate a Financial Markup Formula

To delete or deactivate a financial markup formula:

  1. Select the Services tab.
  2. Select Cost Management in the left panel.
  3. Switch to the Change Order tab.
  4. Click Deactivate or Delete in the Financial Markup Formulas section.

By clicking Deactivate, you can temporarily switch it off so it will not be used in change orders from now on. By clicking Delete, you'll permanently remove the created financial markup formula.

Required Fields for Change Orders

Project administrators can define a set of fields as required for each change order type. You can select which statuses trigger the requirement, ensuring important information is captured at the right stage of the change order workflow.

Note: Required fields are only validated when moving a status forward. They are not checked when reverting to a previous status. Fields are required for users who can edit them — users with view-only or no access to a field are not required to fill it.

To set up required fields:

  1. Open Services, and then Cost Management from the left navigation.
  2. Switch to the Change Order tab.
  3. Scroll down to Required Fields.
  4. Select the drop-down list next to the change order type (for example, PCO, RFQ, COR, OCO, or SCO).
  5. Click Add and choose the fields to make required. Available fields include system fields and custom attributes.
  6. Define when the field is required by selecting the applicable statuses in the Required for status column.

Required fields for change orders configuration

Required fields apply to all existing instances and to the ones that will be created in the future.

After setting it up, when advancing the status of a change order, those fields are marked as obligatory and must be filled in to proceed with the change order workflow. By clicking View, you'll be redirected to the missing data.

Required fields validation message

Members with collaborative access also see the required fields when submitting an RFQ (Request for Quotation). See the Collaborative Potential Change Order Workflow article to learn how to collaborate with suppliers in Cost Management.

Required fields in collaborative workflow

Change Order Types

Change order types can be used to filter your budget and contract tables and be part of your change order codes. You can deactivate the default types or add your own.

To add change order types:

  1. Select Change Order tab from Services.

  2. Expand the Change Order Types section.

  3. Click Add.

  4. Enter the type name.

  5. Enter a description.

  6. Choose which change order module a type applies to. When you open the change order's flyout panel, you'll see this information displayed in the Type field as an option to choose for a particular change order.

    Change order type filtered list

  7. Select whether a specific change order type should be set as the default option for a given change order. If a type is designated as the default for a change order, it will remain selected in the Applicable to section.

    Default change order type configuration

Select the More menu More menu icon to deactivate undesired default types.

Change Order Pay Before Approval

Administrators can select any OCO/SCO change order types to be manually added to Budget and Cost Payment Applications before these orders are approved. This allows the value of the change order to be edited between payment applications.

To add change order types that can be included in payment applications when they have at least Open status, before final approval:

  1. Select the Change Order tab from Services.

  2. Expand the Change Order Types section.

  3. Go to Pay before approval.

  4. Select the desired OCO and SCO types from the drop-down menu.

    Pay before approval settings

Tip: Learn how to add change orders in Budget Payment Application or Cost Payment Application.

Cost Item Types

Cost item types help categorize and organize the different kinds of cost items used in change orders. These types allow project teams to classify cost items by their nature or purpose, such as Back Charge, Budget Transfer, Owner Directive, and others. You can add new cost item types to meet your project's specific needs or deactivate existing default types that aren't relevant to your workflow.

Cost item types work alongside cost items, which are the individual line items within change orders that track estimated, proposed, submitted, approved, and committed values as they move through the change order workflow from PCOs to final execution.

PCO and Cost Item Scope

Customize the name of the change order scope so that it can suit your company's needs.

To change the name:

  1. Select the Change Order tab from Services.
  2. Expand the PCO and Cost Item Scope section.
  3. You can either add a customized name for the original scope or change its description.
Note: Description can't be left empty. If cleared, will revert to the default.

In the example, Contingency is changed to Transfer:

PCO and cost item scope customization

Change Order Source Types

Change order source types can be used to filter your budget and contract tables and be part of your change order codes. You can deactivate the default types or add your own.

To add change order source types:

  1. Select the Change Order tab from Services.
  2. Expand the Change Order Source Types section.
  3. Click Add.
  4. Enter the type name.
  5. Enter the type description.

Select the More menu More menu icon to deactivate undesired default types.

RFQ Approval Workflows

Streamline the Request for Quotation (RFQ) process by automating internal review of supplier-submitted pricing before the RFQ moves to Proposed or Accepted. Create multiple workflows to make sure the right people validate pricing before it's used to generate an SCO or presented to the owner.

The workflow runs when a supplier submits their response or a full control member clicks Set as Proposed. The RFQ moves to In Review while the workflow is active, and cost items inside stay in Pricing or Revise and Resubmit.

When the final reviewer approves, the RFQ moves to Accepted. If Automatically generate SCO is on for the workflow, the system also creates a draft SCO. Learn more about approval workflows.

Note: When Use Potential Change Order to Request Quotations is on in project process, this section appears as PCO supplier quotation approval workflows because configurations are stored on the PCO.

COR Approval Workflows

Streamline the Change Order Request (COR) process by automating the workflows involved before submission. Create multiple workflows to assure thorough review and approval by all relevant parties, including the General Contractor (GC) and the owner, before the COR is officially submitted.

After clicking Submit or Set as Submitted, the COR can go into an In Review status. During this stage, reviewers can participate in a review process on a COR and select a response (Proceed, Revise, or Reject).

After the review process, mark the COR as Submitted for internal reviews or Accepted if the owner is involved. Learn more about approval workflows.

Note: When Use Potential Change Order for Change Order Request is on in project process, this section appears as PCO change request approval workflows because configurations are stored on the PCO.

OCO Approval Workflows

Automate the workflows that an OCO (Owner Change Order) goes through before being submitted to the owner. You can create multiple workflows to make sure that the right people see an OCO before the owner is involved in the process. For example, if the value of an OCO is above a certain threshold, it may require a manager's approval.

Key features for OCO workflows:

Note: When the Simplified Owner Change Order Process is enabled, OCOs are generated directly in the Approved status and approval workflows are bypassed. The approval workflow settings remain visible even when the simplified process is on.

Learn more about approval workflows.

SCO Approval Workflows

Automate the workflows that an SCO (Supplier Change Order) goes through before being submitted to the supplier. You can create multiple workflows to make sure that the right people see an SCO before the supplier is involved in the process. For example, if the value of an SCO is above a certain threshold, it may require a manager's approval.

Note: When the Simplified Supplier Change Order Process is enabled, SCOs are generated directly in the Sent status and approval workflows are bypassed. The approval workflow settings remain visible even when the simplified process is on.

Learn more about approval workflows.

Compliance Requirements

Compliance requirements ensure that specific documents or conditions are met before change orders can be submitted or processed. You can set up different compliance requirements for CORs (Change Order Requests), OCOs (Owner Change Orders), RFQs (Request for Quotation), and SCOs (Supplier Change Orders) to maintain project standards and regulatory compliance.

To define compliance requirements for change orders:

  1. Select the Change Order tab from Services.

  2. Click the Compliance Requirements drop-down list.

  3. You can add compliance requirements by clicking Add next to the desired change order type: COR, OCO, RFQ, or SCO. After clicking Add, the respective requirement window opens.

  4. Add the name and description of the requirement. These will be seen in the Compliance Requirements section in the change order details panel.

  5. Choose the Compliance type when the dialog shows it:

    • Document: Requires document submission before the change order can be processed (available for OCO, RFQ, and SCO).
    • Condition: Sets a condition that must be met (available for COR, OCO, RFQ, and SCO). For tax-based compliance, set Tax and Is applied in the condition row.

    CORs do not show Compliance type for tax-only requirements. Configure the condition row after you enter a name.

For document-based compliance requirements:

  1. Requires a document is a default option. You can choose an extra option Requires document expiration date. See the Set Expiration Dates section in the Compliance Requirements article for more information.

  2. Choose to which type the compliance should be applicable:

    • For COR and OCO: Select the applicable main contract type (for example, Cost Plus, Fixed Price, Unit Price, or custom types) or main contract name.
    • For RFQ and SCO: Select the applicable contract type.
  3. If a compliance requirement is pending, project administrators can block or allow actions:

    • Block COR actions / Allow COR actions: Controls whether CORs can be submitted without meeting the requirement.
    • Block OCO actions / Allow OCO actions: Controls whether OCOs can be submitted without meeting the requirement.
    • Block RFQ actions / Allow RFQ actions: Controls whether RFQs can be sent without meeting the requirement.
    • Block SCO actions / Allow SCO actions: Controls whether SCOs can be sent without meeting the requirement.

    This option is useful when your workflow requires mandatory document submission before a change order can be sent for review or approval. Only the general contractor or a member with full control permission can override compliance conditions. After you set Allow actions, the compliance requirement is optional.

For condition-based compliance requirements (available for COR, OCO, RFQ, and SCO):

  1. Set a condition on which the compliance will be based. For example, require tax-based compliance by choosing Tax and Is applied, or create a condition where you can't send SCOs unless the contract is in an Executed status.
  2. Choose applicability (for example, main contract type for CORs and OCOs, or contract type for RFQs and SCOs).

Click Save when finished.

After adding a compliance requirement in Services, whenever compliance is not met during the workflow, you'll see a notification: The following compliance requirement is not fulfilled followed by a list of unmet requirements.

Compliance requirement notification

See the Compliance Requirements article to learn how to work with these types of documents.

Edit compliance requirements

By clicking the More menu More menu icon next to the compliance requirement, you can choose from the options:

Document Templates

Create templates that generate documents for your various change orders. Learn about setting up document templates. Learn about variables that can be used in document templates.

Dates for RFQ, COR, OCO, SCO

You can define a default value for dates and choose to have them displayed on the home page. This will help you manage the schedule in Cost Management. To do so, open the More menu More menu icon and click Edit.

Note: Items without the More menu More menu icon can't be displayed on the home page and can't be edited.

If applicable, you can choose the default value for the date. Use the relative date option for cases where an activity is relative to the date of another activity (for example, creating a procurement schedule). The relative date option is only available for editable system-generated dates and custom dates. For example, here you can select the number of days that a response is required for an RFQ (Request For Quotation).

Tip: You can create relative dates for custom attributes and custom columns.

Available document variable examples are shown by clicking Show More. You can use those to prepare document templates.

Edit dates configuration panel

Custom Attributes

Add custom attributes to the different change order types. Learn about creating custom attributes.

Default Email Subjects and Messages

Customize default email subjects and messages for change order communications. These defaults apply when you send or submit items for review—not for e-signature signing notifications.

To edit a default email template:

  1. In Services, select Cost Management and open the Change Order tab.
  2. Expand Default email subjects and messages.
  3. In the table, open the More More Menu Icon menu for a template and click Edit.
  4. In the Default template window, update Subject and Message.

To add dynamic variables:

  1. Click in Subject or Message.
  2. Click Insert variable next to the field.
  3. In the Quick select variables list, choose a variable to insert it at the cursor.
  4. To browse additional variables, click Access more variables from your project's Variable Finder in the list. The Variable Finder opens so you can search, preview data, and copy variable syntax.
  5. Mix variables with static text.

Variables resolve when the email is sent. Invalid or inapplicable variables for that communication type are left blank. Sending is not blocked. See Variables in Cost Management for the full list of available variables.