Sync Status

Each downloaded project under On this device shows these details:

• Last sync time

• Storage size of the project

• Status indicators

  

Status Indicators

The status indicator shows your project's sync status. You may see these indicators:

• Updates available: Changes exist on the web that are not on your device.

  When you tap a project, choose Skip to ignore updates or Sync to download updates to your device.

• Downloads complete: Your project matches the web and does not need syncing.

• Upload or download errors: Errors occurred uploading your changes to the web or downloading changes from the web to your device.

  Click View to open the Sync status dialog and see the upload or download tabs.

  Check your internet connection and try to fix the errors:

  • Uploads tab: Select Discard all or Retry all to manage your changes.

  • Downloads tab: View errors to see if they block offline work. When your internet is restored, select Retry all or refresh the app. You can also refresh individual projects.

    To refresh a project:

  • iOS: Tap the More menu (iOS) and select Force refresh.

  • Android: Tap the More menu (Android) and select Refresh project.

    See the Sync troubleshooting topic for more details on sync errors and troubleshooting steps.