Email Notifications for Shared RFIs
Notifications for RFIs shared through Bridge follow similar patterns to other Bridge notifications and standard RFI notifications. Project administrators in target projects get an email when an RFI is shared to their project. Users added as Watchers to RFIs shared through Bridge get notifications based on their notification settings.
Project administrators can customize email notification settings for a project. Project members with Edit permission or above can customize their own notification frequency.
For more information, see Bridge Notifications.
- A "Shared with" indication in notifications lists the projects the RFI was shared from or to, and their accounts, in the format "Project (Account)."
- Target project users get a notification when the RFI changes or closes, if they were involved with the RFI in the source project (for example, their company was assigned as Watchers).
- Target project administrators can notify their own users by adding them as Watchers to the closed RFIs.
- If Watchers were added in the target project and the RFI is reshared through Bridge, those Watchers get a new "RFI was shared from Project X" notification.
Target project users can't reply to a notification about an RFI shared through Bridge. Attempted replies fail with this error: "You cannot reply to RFI shared to your project through Bridge."
When sharing through Bridge fails, you receive one of these notifications:
- Bridge side actions failure. The user who tried to share the RFI from the source project gets a notification. It includes the RFI number, title, receiving projects, and the action that failed.
- RFIs side actions failure or Bridge being completely down. The user who tried to share the RFI gets a notification. It includes the RFI number, title, receiving projects, and the action that failed.