Non-Autodesk Software
The following topics may help you to understand limitations, known behaviors, and help you troubleshoot interoperability problems while using Non-Autodesk CAD related software with Desktop Connector.
ArcGIS
- ArcGIS has a setting for "Create a backup when the project has unsaved changes" which controls whether a backup file is generated. When this setting is turned on, ArcGIS deletes the previous backup that exists in the "/.backups/" folder and saves a new backup with the identical name as the original file. When these files are stored in Desktop Connector this behavior will cause the Delete Notification prompt in the Desktop Connector Home Screen.
- To avoid the Desktop Connector Delete Notification, Uncheck the setting in ArcGIS to "Create a backup when the project has unsaved changes" to turn off backup file creation.
MicroStation
- Starting with Desktop Connector release 16.11 (beta), Microstation files (.dgn) will automatically lock when opened to help prevent users from overwriting each others changes. MicroStation behaviors prevent Desktop Connector from automatically unlocking the file when the file is closed. The file will automatically unlock when MicroStation itself is closed.
- Files with .dgn extension will automatically lock when accessed from one of the following application processes: MicroStation Connect (microstation.exe), OpenRail (openraildesigner.exe), OpenRoads (openroadsdesigner.exe), OpenSite( opensitedesigner.exe), MicroStation V8i (ustation.exe).
- MicroStation modifies files in many workflows (ex. File Open) so files are versioned up quite often. This is a current known behavior.
SCIA Engineer
Starting with Desktop Connector 16.7 release, the SCIA Engineer authoring application will no longer prompt the user to delete the temporary files created by SCIA Engineer.
Files open in SCIA Engineer are locked from reading by other processes and therefore Desktop Connector will fail to upload files as long as they are open in SCIA Engineer. You may see an error in the Desktop Connector Home Screen similar to below when saving files from SCIA Engineer. Close the file and either manually retry the failed job or wait for Desktop Connector to automatically retry the job.
