Domain Requirements

Products and tools on the Autodesk Construction Cloud platform require certain domains to be allowed to function as expected.

If you are encountering connectivity issues to Autodesk Construction Cloud platform products, try to identify the security feature that is causing the issue:

Ask your IT department to help you identify the security feature that is blocking the traffic. For example, proxy servers or antimalware software can be deactivated temporarily in a test environment to test the affected workflows with simple test data, unrelated to confidential project data.

The table below has the domains to allow exceptions for and the table can be searched:

URL to Allow Offerings Affected
*.autodesk.com All ACC Products
*.autodesk.eu All ACC Products
*.autocad.com All ACC Products
*.plangrid.com All ACC Products
*.planfront.com All ACC Products
*.launchdarkly.com All ACC Products
*.segment.com All ACC Products
*.segment.io All ACC Products
*.bugsnag.com All ACC Products
*.solvvy.com All ACC Products
*.fullstory.com All ACC Products
*.newrelic.com All ACC Products
*.nr-data.net All ACC Products
*.pendo.io All ACC Products
https://plangrid.my.site.com All ACC Products
https://u7990385.ct.sendgrid.net All ACC Products
*.pubnubapi.com
  • Docs
  • Build
  • Cost Management
*.googleapis.com
  • Docs
  • Build
  • Insight
service.force.com
  • Docs
  • Build
  • Takeoff
  • Account Admin
plangrid.my.salesforce.com
  • Docs
  • Build
  • Takeoff
  • Account Admin
  • BIM Collaborate
*.salesforceliveagent.com
  • Docs
  • Build
  • Account Admin
*.cloudfront.net Build
*.amazonaws.com
  • Docs
  • Build
  • Takeoff
  • BIM Collaborate
*.s3.amazon.com
  • Build
  • Takeoff
  • BIM Collaborate
*.pndsn.com Build
*.amplitude.com
  • Build
  • Takeoff
*.sentry.io
  • Build
  • Takeoff
  • BIM Collaborate
https://app.plangrid.com/proxy/graphql/ Build
*.gstatic.com Insight
*.mixpanel.com BIM Collaborate
*.planfront.net Takeoff