2-Step Verification

You can enable 2-step verification for your ACC products in your account. This adds an extra layer of security to your account by requiring a second step of verification when people sign in. The 2-step verification is required accessing any of your projects on web and mobile.

Note: 2-step verification is only available for ACC, not BIM 360.

Enable 2-Step Verification for Your Account

  1. Go to the Settings tool in the left navigation pane.
  2. Toggle the 2-Step Verification switch to Yes.

Individuals need to set up 2-step verification in their Autodesk Profile. Step by step instructions are on the Security and privacy settings topic.

Note: This setting only applies to accounts that login with an Autodesk password. SSO based logins are managed through your Identity provider.

Enable 2-step Verification on Mobile

Once your account has 2-step verification enabled, you will need to set up 2-step verification on your mobile device. You can use a third-party authenticator app such as Microsoft Authenticator, Google Authenticator, or Cisco Duo.

  1. Select Set up 2-Step Verification.
  2. Scroll down to the 2-Step Verification section.
  3. Select Set up.
  4. Sign in again.
  5. Select the Copy icon next to the string of characters below the QR code. The copied string of characters can be entered by scanning the code with a camera.
  6. Go to the authenticator.
  7. Add a work account.
  8. Select Scan QR code.
  9. Select Or enter code manually.
  10. Paste the copied string of characters into the field.
  11. Copy the 6-digit code from the authenticator app and paste it into the Verification Code field.
  12. Click Turn on

Enable 2-step Verification on Web

Once your account has 2-step verification enabled, you will need to set up 2-step verification on your web browser. You can use the Autodesk Authenticator app or a third-party authenticator app.

  1. Click Set up 2-step verification. This will take you to your Autodesk Profile.
  2. In the 2-Step Verification section, click Set up.
  3. Sign in to your Autodesk account again.
  4. Open your Authenticator app on your mobile device.
  5. Add a work account.
  6. Select Scan QR code.
  7. Scan the code on your computer screen.
  8. Enter the 6-digit code from the authenticator app into the field.
  9. Click Turn on.
  10. Go back to the tab trying to access ACC and refresh the page.
Parent page: Account Administration