Upload Files on Mobile

Members with Create + Upload permission or above can upload photos, videos, and files in supported file formats from their device to project folders in the Files tool. Project members with the relevant folder permissions will be able to view the uploaded files on web or on their mobile device.

Upload Files from Mobile

You can upload each video, photo, or file as long as each doesn't exceed 1000 MB.

Note: Files uploaded from mobile to a folder with a review auto-trigger applied will trigger a review if they match the auto-trigger conditions. See Automatically Trigger Reviews from Files for more details.
  1. Tap the Files tool.

  2. Tap to open the folder you want to upload files to.

  3. Tap the blue button

    You can choose from the following options:

    Use camera

    You can take one or more videos and photos using the camera on your device and upload all, or a selection, to the relevant folder.

    1. Tap Use camera.
    2. Allow ACC permission to take pictures and record video.
    3. Select Video or Camera
    4. Take videos and photos as required.
    5. Tap Done
    6. Tap Upload to upload all videos and photos you've taken. Tap Edit to edit your selection.

    Upload from photo gallery

    This option opens the photo gallery on your device.

    1. Select the desired photos and videos.
    2. Tap Add

    Upload from files

    You can upload files in supported file formats which are stored on your device to project folders in the Files tool.

    1. Tap Upload from files.
    2. Select the relevant files.
    3. Tap Select or the relevant action on your device to start uploading the files.

File Uploads List

The progress of your uploads will display in File Uploads:

File Uploads shows the status of files that you're uploading. You can close File uploads and files will continue to process in the background.

File upload status Summary
Uploaded to [folder name] folder The upload is successful. Tap the folder name to open the folder.
Uploading The file is currently uploading
Pending upload The file is queued for uploading.
Uploading error There is a general error. Tap Retry to try again.
Uploading error: File is locked by another member The file is locked and needs to be unlocked before it can be uploaded.
Uploading error: File name is invalid File names can’t contain these characters < > : " / \ | ? * or exceed 255 characters or end with a point. Rename the file locally and try again.
Uploading error: No permission to upload to this folder You don't have permission to upload to this folder. Your permission may have been removed during the upload workflow. Contact your administrator.
Uploading error: File has the same name as a subfolder The file can't have the same name as a subfolder in the target folder. Rename the file locally and try again.
Uploading error: Folder doesn't exist The folder may have been deleted after you selected it and before or during the file upload. Tap Retry or upload the file again to a different folder.
Uploading error: File doesn't conform to naming standard The file doesn't comply with the naming standard and the project doesn't have the holding area turned on. Rename the file locally to comply with the naming standard and try again.
Viewable in holding area on web The file doesn't comply with the naming standard and the project has the holding area turned on. You can access the holding area on web and rename the file correctly to display in the relevant folder.