Hardware requirements
Recommended
- CPU: x86_64 (i.e., 64-bit version of the x86 instruction set)
- Cores: 8
- RAM: 32 GB
- HDD: 1 TB
Minimum
- CPU: x86_64 (i.e., 64-bit version of the x86 instruction set)
- Cores: 2
- RAM: 8 GB
- HDD: 60GB
Software requirements
Supported Operating Systems:
- Windows Server 2019 Standard or later
Database access
- SQL Server login credentials (with ReadOnly access)
Note: We do not currently support Active Directory users.
Network/Security requirements
The
Info360 Insight Data Connector needs to be able to retrieve data from SCADA Historians/Databases, typically behind robust firewalls/security systems, and push that data to the Info360 cloud.
We recommend the following:
- Install the Data Connector in a DMZ.
- Install the Data Connector on an isolated system, without non-essential users and non-relevant applications. This will help avoid performance issues and exposure of database content to unintended users.
Note: Invalid network configurations are the primary source of issues when installing Data Connectors. If you have a complex network configuration or security system, we highly recommend setting up a call with our support team.
Historian/OPCUA server access
Outgoing ports
- ODBC (configurable)
- 1433 (MSSQL database)
- 15221 (Oracle database)
- 3306 (MySQL or MariaDB databases)
- 5481 (Geo SCADA / ClearSCADA)
- 5462 (OSI PI with OLEDB DAS)
- 5465 (OSI PI with RQTP DAS)
- OPCUA (customer-specific port)
- OLE DB
- 1433-1434 [SQL] and 14000 [License Server] (GE Proficy)
Internet access
Outgoing ports
- 8883 (AWS MQTTS/IoT) (Required for customers with Data Connector installations prior to March 20, 2025)
- 8443 (Greengrass MQTTS/IoT) (Required for customers with Data Connector installations prior to March 20, 2025)
- 443 (TLS & MQTTS) (Required)
Note: Customers with Data Connector installations prior to March 20, 2025, can switch (MQTTS traffic) over to 443, upon request.
Do not block: *.amazonaws.com
Incoming ports