Get Started: Installation and Setup

This guide outlines the first steps required to set up Info360 Insight.

Info360 Insight uses your network telemetry data to provide valuable business information. Here's how to set up Info360 Insight so that it can ingest that telemetry data and visualize your utility network.

1: Identify data source

Identify the data source in your network that you will use for the data connection to Info360 Insight. This may be a backup SCADA historian or a general data warehouse.

Make sure it meets our Customer Database Requirements.

2: Install Data Connector

You can install the Info360 Insight Data Connector via a preconfigured MSI that will point the data feed from your data source into your Info360 Insight environment.

Follow the process to Install Data Connector via MSI.

3: Configure database connection

Once you have installed the Data Connector, you need to configure your database connection in Info360 Insight.

Follow the steps in Create Database Connections.

4: Identify and upload sensors

Identify the sensors in your network that you want to monitor and analyze in Info360 Insight. These sensors need to be uploaded to Info360 Insight, and this can be done in bulk using a CSV template. If you need to, you can add more sensors at a later stage.

Follow the steps in Create Sensors in Bulk.

Once you have completed this step, you will begin to see sensor data populating into Info360 Insight.

It is also possible to upload time series data for any data sets not in your live data connection. For example, data collected from field samples. See Upload Time Series Data.

5: Upload utility network

Upload your utility network to give full spatial context in Info360 Insight.

You can import your network GIS layers via GeoJSON files or via an integration with ArcGIS Online. Follow the steps in Import Asset Data or Import Data from ArcGIS Online.

For InfoWater Pro and InfoWorks WS Pro users, from within these applications you can publish your network GIS elements into your Info360 Insight account, and it will automatically build the map views. Follow the steps in Upload Models.

Additionally, you can upload other GIS layers, such as pressure zones or management districts, from within Info360 Insight in the Spatial Data section. See Import Spatial Data.

6: Upload pump and tank curves

Upload pump and tank curves to allow for full usage of Info360 Insight.

For example, tank curves are used to convert tank level to tank volume, which in turn is used in Mass Balance analyses. Manufacturer pump performance curves are used to compare actual pump performance relative to manufacturer specifications.

Follow the steps in Upload Pump and Tank Curves.