RETIRED - Release Notes for Autodesk® SketchBook Pro (Enterprise Version)

This product has been retired and is no longer available.

Important:

The enterprise version of SketchBook, formerly known as Autodesk® SketchBook Pro, has been retired. Since the feature list was the same, with the exception of the Curved Ruler (which has been added to version 9.0) and the network installation option, we decided to retire this product and rename the free version to Autodesk® SketchBook Pro. For the latest version of the software, visit Download Autodesk SketchBook.

This readme contains the latest information regarding installation and use of the RETIRED ENTERPRISE version of Autodesk® SketchBook Pro. It is strongly recommended that you read this entire document. For reference, you should save this readme to your hard drive or print a copy.

For what’s new in other languages, check out the following links:

What's New
Known Issues
Recommended Minimum System Requirements
Installation
Improving Performance

What is New

This section provides a list of what's been added in each update.

What's New for Autodesk® SketchBook Pro 2021.1

The following fixes and changes can be found in this version:

Bug fixes.

Note:

For Mac users running Mac OS X Sierra (10.12), to install SketchBook, you must update to Mac OS X 10.13.

What's New for Autodesk® SketchBook Pro 2021

For this release, we added a Curve Ruler. Found in the Guides, use it to draw curves and sweeps, not possible with the Ellipse or French Curve tool. Simply tap-drag an end to change its shape or drag the middle to reposition it. Need a larger curve? Scale the ruler. Want to retain a curve, but need to move the ruler to do so? No problem. And, like our other guides, there is no need to draw directly on this ruler. We fixed some bugs, made some general improvements, and made changes regarding the operating systems we support.

What's New for Autodesk® SketchBook Pro 2020.3

The following fixes and changes can be found in this version:

Changed the name from Autodesk® SketchBook® for Enterprise to Autodesk® SketchBook® Pro.
Bug fixes.

What's New for Autodesk® SketchBook Pro 2020.1

The following fixes and improvements can be found in this version of Autodesk® SketchBook® Pro:

We fixed the issue with cascading licenses. When your company has an Autodesk collection with SketchBook and someone wants to use SketchBook, a license for another app in the collection will not be checked out, as a result of that person using SketchBook.
For Windows users, we added a new security fix for the DLL loading issue on Windows.
For Windows users using Wacom devices, we fixed a Wacom issue, so SketchBook now recognizes the pressure applied when drawing.

What's New for Autodesk® SketchBook Pro 2020

The following new tools, fixes, and changes can be found in this version of Autodesk® SketchBook® Pro:

Name change: Autodesk SketchBook for Enterprise is now Autodesk SketchBook Pro.

What's New for Autodesk® SketchBook Pro 2019

The following new tools, fixes, and changes can be found in this version of Autodesk® SketchBook Pro:

The brush lag you may have experienced with 8.5 has been corrected.
For Windows users, you won’t have an issue with the Color Editor or sub-toolbars not appearing.
For Mac users, when you reset the Color Palette, the Color Editor won’t disappear.
For Mac users, if you couldn’t access the Color Editor from the toolbar, this issue has been resolved.
The canvas now fits the screen, instead of displaying only the top left corner, when a new fixed-sized canvas is set and created.
For Windows users with a high-DPI display, we have updated SketchBook so it appears crisp, not blurry.
For MacBook Pro users, we’ve added quick access icons and sliders to the Touch Bar for undoing/redoing and changing brush/color attributes.
Bug fixes and improvements.

What's New for Autodesk® SketchBook Pro 2018

The following new tools, fixes, and changes can be found in this version of Autodesk® SketchBook Pro:

For Mac users - We listened and brought back the Mac system Color Editor. To switch to it, select SketchBook Pro > Preferences > General, then select Use system Color Editor.
Use a brush texture or import an image of your own to create customized brush icons for easier identification, sharing, and resale. We suggest two brush icon sizes (40x40 and 80x80 pixels).
Rename brushes and brush sets
Brush stamp display: To improve performance and speed things up when using a large brush stamp, turn the brush stamp display off. In Preferences > Brush > Brush Stamp, turn Display brush stamp OFF
When capturing a texture, your cursor changes and a Texture Capture Mode notification appears on your screen
Fixed the anti-aliasing issue when brush size is less than 1.0
Improved symmetry performance
For Windows users - Fixed the potential display issue when connected to an HDMI cable
Fixed dialog position when reset to default layout on dual-display
Magnifying Glass: Use this for you color picker
Leave Color Picker mode by using your ESC key
For Windows users - Pick colors from outside SketchBook to choose reference colors
Brush Texture found in Brush Properties: Simulate a customizable texture that shows through your brush strokes
Predictive Stroke: Smooth out your lines and help improve stroke quality when drawing slowly or with your finger
If using a Surface 3 and Cintiq 13HD (Android system) as a dual monitor configuration, there is no longer a display offset issue with the Brush Palette or Color Editor
Customize hotkeys assigned to marking menus or individual tools
Bug fixes and improvements

Known Issues

This section provides a list of known issues in each update.

Known Issues for Autodesk® SketchBook Pro 2018 - 2020.2

The following is a list of known issues:

Windows Only: You upgrades your Windows OS to 8.1 and your Wacom devices aren't working properly

Solution: Re-install your Wacom drivers.

Windows Only: Windows OS and scrolling up and down

Some users may experience the following:

You are on Windows OS and when you try to scroll up or down in the UI, using a pen, instead of scrolling, something else happens.

Why: Windows OS (Control Panel > Pen and Touch > Flicks) Pen Flicks function is ON, which causes the system to flicker.

Solution: Turn off Pen Flicks or if you use a Wacom device, install the latest driver. When you do this, the feature is automatically disabled.

Mac Only: You are running on Mac OS 10.9 and Autodesk® SketchBook Pro starts up from the Home Screen. This is the same with other applications

You have Screen Word Fetching on in some translation application and cannot sketch in Autodesk® SketchBook Pro when in full screen mode.

Solution: Close Autodesk® SketchBook Pro and exit Screen Word Fetching, then reopen Autodesk® SketchBook Pro.

You created a PSD file with a color set for the Background color layer

When you save the file and open it in Photoshop, the background color is lost.

Solution 1: In your Autodesk® SketchBook Pro file, either save it as a TIFF or create another layer for the background color and save it as a PSD. The background color layer of a SketchBook PSD file is dropped when opened in Photoshop to avoid a conflict with the Photoshop background layer of a native PSD file. TIFF files with a background layer don't have this issue.

Solution 2: Toggle the background layer off before saving your work. This turns off the background completely, resulting in a transparent background. Once the file is opened in Photoshop, you can manually create a new background.

Canvas refresh is slow when using symmetry with steady stroke in enabled

Solution: Turn off steady stroke.

The installer does not obey the OS native language

Example: You want English; however, instead, the installer obeys the Standards and Formats language setting (Control Panel > Regional and Language Options) and French appears.

Why: The Standards and Formats language setting is set to French. Many users who use an English OS often set their regional language to another language, so that they can properly view formatted documents in that language.

Solution: Since Autodesk® SketchBook Pro is language agnostic, you can edit your preferences and set the language you want.

Select Edit > Preferences > Language (After application restart).
Select a language from the pull-down menu.
Click OK.
Restart your machine for the change to take effect.

Recommended Minimum System Requirements

This section provides a list of the system requirements for each update.

Recommended Minimum System Requirements for 2020 and 2020.2

To ensure Autodesk® SketchBook® Pro runs to its potential, please ensure that your hardware and operating system meet the requirements listed for your version of Autodesk® SketchBook® Pro: System Requirements

Recommended minimum system requirements 2019

To ensure Autodesk® SketchBook Pro runs to its potential, please ensure that your hardware meets the requirements listed for your version of Autodesk® SketchBook Pro and operating system:

Mac 2019

Support Mac OS X Sierra (10.12), or High Sierra (10.13)
2.4 GHz Intel or AMD CPU
4 GB of Memory
256 MB Graphics card with OpenGL 2.0 support
We recommend that you use a pressure-sensitive tablet and pen for basic features

Windows 2019

Windows®7 SP1 (64 bit), Windows®8/8.1 (64 bit), and Windows®10
2.5 - 2.9 GHz of Intel or AMD CPU
4 GB of Memory
256 MB Graphics card with OpenGL 2.0 support
We recommend that you use a pressure-sensitive tablet and pen for basic features

Recommended Minimum System Requirements 2018

To ensure Autodesk® SketchBook Pro runs to its potential, please ensure that your hardware meets the requirements listed for your version of Autodesk® SketchBook Pro and operating system:

Mac 2018

*Support Mac OS X Mavericks (10.9), Yosemite (10.10), El Capitan (10.11), or Sierra (10.12)
1 GHz Intel or AMD CPU
1GB of Memory
256 MB Graphics card with OpenGL 2.0 support
We recommend that you use a pressure-sensitive tablet and pen for basic features

Windows 2018

Windows®7 SP1 (64 bit), Windows®8/8.1 (64 bit), and Windows®10
1 GHz of Intel or AMD CPU
1GB of Memory
256 MB Graphics card with OpenGL 2.0 support
We recommend that you use a pressure-sensitive tablet and pen for basic features

Installation

Installing Autodesk® SketchBook® Pro for 2020

Since Autodesk® SketchBook® Pro uses a different installer than the SketchBook subscription version, there is an installation guide to walk you through such things as configuring network licenses and creating newtwork deployment. Click here for the Autodesk SketchBook Pro installation guide.

Install Autodesk® SketchBook Pro for 2018

Download the Autodesk® SketchBook Pro executable file.
Dbl-click the file.
Follow the installation instructions.

Improving Performance

Improving Performance for 2020

To improve performance, try the following suggestions:

Windows Only: Right-click on the Autodesk® SketchBook® Pro application icon to select Properties. In the Compatibility tab, click Change settings for all users. In the Settings section, check Disable desktop compositing.
Windows Only: Select Edit > Preferences to open the Preferences window. In the General tab, in the Graphics section, deselect Enable Rotate Canvas. Click OK. Restart Autodesk® SketchBook® Pro to improve performance.

Note:

When Enable Rotate Canvas is deselected, Rotate Canvas is not available.
Mac Only: Select SketchBook Pro > Preferences to open the Preferences window. In the General tab, in the Graphics section, deselect Enable Rotate Canvas. Click OK. Restart Autodesk® SketchBook® Pro to improve performance.

Note:

When Enable Rotate Canvas is deselected, Rotate Canvas is not available.

Improving performance for 2018

To improve performance, try the following suggestions:

Windows Only: Right-click on the Autodesk® SketchBook Pro application icon to select Properties. In the Compatibility tab, click Change settings for all users. In the Settings section, check Disable desktop compositing.
Windows Only: Select Edit > Preferences to open the Preferences window. In the General tab, in the Graphics section, deselect Enable Rotate Canvas. Click OK. Restart Autodesk® SketchBook Pro to improve performance.

Note:

When Enable Rotate Canvas is deselected, Rotate Canvas is not available.
Mac Only: Select SketchBook Pro > Preferences to open the Preferences window. In the General tab, in the Graphics section, deselect Enable Rotate Canvas. Click OK. Restart Autodesk® SketchBook Pro to improve performance.

Note:

When Enable Rotate Canvas is deselected, Rotate Canvas is not available.