There are a wide variety of support options available to you as a Scaleform customer.

Website: Each customer has a registered name and project at https://gamedev.autodesk.com/. If this is not the case, please register. Once registered, access to https://gamedev.autodesk.com/ will become available.

Ticketing System: Open a ticket in the Autodesk Gamedev Site with any problems or questions that might arise. Please search the documentation and support forums for more info on topics before contacting support, however, as there have been many issues that have already been solved and posted in the developer section of the website. When contacting support, please include: name, company name, detailed description of the problem, steps to reproduce, platform, screenshots of the problem if available. Please be sure to attach any relative code or files Scaleform will need to view in order to help diagnose the issue.

If your company currently has a support contract with us, we also provide additional email and phone support. Please see your master service agreement for full details on technical support options.