About roles and their assignment

A role determines how and if a user can participate in workflows based on the structure of the workflow and how its tasks are assigned.

Important: The role does not determine the user's permissions in each area of Upchain (this is controlled by the license-type).

Following is a list of available roles and a brief description of how the role may fit into your organization:

1The Tenant Admin role must be assigned as the primary role in order to have Tenant Administrator capabilities.

2 A user assigned a Professional license with the Viewer role set as their primary role cannot log into the CAD plugin. This is because the Viewer role should only be used for those with a Viewer or Participant license.

One or more roles can be assigned to a user, and then the user can be added to projects under one (or more) of their assigned roles. Workflows can then be configured to assign tasks to users with a specific role and only those users with the assigned roles on the project can complete those tasks.

It does not matter which roles are primary or secondary (except in the case of the Tenant Admin role). If an Investigation Request workflow assigns a task to all mechanical designers on the project. Then all mechanical designers, whether it is primary or secondary, receive a notification about the task.

Change a user’s role

  1. Open Administration > Users.

  2. Double-click on the user whose role you want to change.

    The user's details pane opens.

  3. Click Edit.

  4. Click Secondary role and select a role from the drop-down list.

  5. Click Save.

  6. Click Edit.

  7. Click Primary role and select one of the secondary roles from the drop-down list.

  8. Click Save.