Export CAD plugin log files
When you contact Autodesk support for help with the Upchain CAD plugin, you may need to provide log files. Log files contain technical information that helps the support team diagnose and resolve issues.
In the CAD plugin, click Settings
located near the bottom of the menu bar.Scroll down to find the Debug info section.
Click Save debug info.
The Save debug logs dialog opens.
Specify the start and end dates for which you want to save log files. The dates are inclusive.
Choose a location on your computer to save the log files.
Click Save.
The log files are saved to the location you selected. You can attach these files when you contact support or upload them to a support ticket.
Note: Log files may contain information about recent actions in the CAD plugin. Export log files soon after you experience an issue to capture relevant data.