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Licensing Error Codes

Error codes produced by the licensing system will be logged in the Max.log file, under C:\Users\<username>\AppData\Low\Autodesk\3dsMax\<year>-64bit\ENU\Network\Max.log

The error codes related to licensing are detailed in the table below.

License Error Codes
Code Label Description
-1 CLMHUB_STATUS_NOTIMPLEMENTED The API function is not currently implemented
0 CLMHUB_STATUS_OK Success
1 CLMHUB_STATUS_FAIL Fail
2 CLMHUB_STATUS_INTERNAL_ERROR Internal program error
3 CLMHUB_STATUS_FEATURE_NOT_AVAILABLE The feature is not available for this license type
4 CLMHUB_STATUS_LOADLIB_ERROR Error loading a library
5 CLMHUB_STATUS_OPEN_FILE_ERROR The file could not be opened
6 CLMHUB_STATUS_OUT_OF_MEMORY The system is out of memory
7 CLMHUB_STATUS_BAD_ARG The argument to a function is bad
8 CLMHUB_STATUS_NULL_POINTER Null pointer error
9 CLMHUB_STATUS_INITIALIZATION_ERROR Error initializing CLM
10 CLMHUB_STATUS_ALREADY_LOADED CLM has already been loaded
11 CLMHUB_STATUS_NOT_INITIALIZED CLM has not been initialized
12 CLMHUB_STATUS_ALREADY_INITIALIZED CLM has already been initialized
13 CLMHUB_STATUS_HANDLE_NOT_FOUND The session handle was not found
14 CLMHUB_STATUS_HANDLE_ALREADY_CREATED The session handle was already created
15 CLMHUB_STATUS_ERROR_OPENING_HANDLE The session handle could not be opened
16 CLMHUB_STATUS_PARAM_NOT_FOUND The named parameter was not found in the handle
17 CLMHUB_STATUS_LICENSE_CREATE_ERROR Generic license create error
18 CLMHUB_STATUS_LICENSE_ALREADY_EXISTS Cannot create new license, one already exist
19 CLMHUB_STATUS_LICENSE_NOT_FOUND The license was not found
20 CLMHUB_STATUS_LICENSE_CHECKED_OUT The license has already been checked out
21 CLMHUB_STATUS_LICENSE_CHECKOUT_CANCELLED The license checkout was cancelled by the user
22 CLMHUB_STATUS_LICENSE_CHECKOUT_ERROR Generic license checkout error
23 CLMHUB_STATUS_SET_CALLBACK_ERROR Error setting Callback
24 CLMHUB_STATUS_APPQUIT_CALLBACK_NOT_SET Lost license callback was not set
25 CLMHUB_STATUS_PRODKEY_NOT_SET ProductKey was not set
26 CLMHUB_STATUS_PRODVER_NOT_SET ProductVer was not set
27 CLMHUB_STATUS_USEROVERRIDE_ERROR Failed to set UserOverride
28 CLMHUB_STATUS_LICENSE_INFO_KEY_NOT_FOUND The license info key was not found
29 CLMHUB_STATUS_ERROR_CLOSING_HANDLE Error closing session handle
30 CLMHUB_STATUS_CHECKINTERVAL_ERROR Failed to set CheckInterval
31 CLMHUB_STATUS_RETRYINTERVAL_ERROR Failed to set RetryInterval
32 CLMHUB_STATUS_RETRYCOUNT_ERROR Failed to set RetryCount
33 CLMHUB_STATUS_PARAM_OUT_OF_RANGE The named parameter is out of range
34 CLMHUB_STATUS_SESSION_NOT_CREATED The session handle was not found
35 CLMHUB_STATUS_INVALID_PARAM_NAME Invalid parameter name was specified
36 CLMHUB_STATUS_SET_SESSION_PARAM_ERROR Failed to set session param
37 CLMHUB_STATUS_GET_SESSION_PARAM_ERROR Failed to get session param
38 CLMHUB_STATUS_LICENSEPATH_ERROR Failed to set LicensePath
39 CLMHUB_STATUS_LOG_ALREADY_CREATED Log file is already created
40 CLMHUB_STATUS_LOG_NOT_CREATED Log file is not created yet
41 CLMHUB_STATUS_LICENSE_NOT_CHECKED_OUT The license has NOT been checked out
42 CLMHUB_STATUS_IDLE_MODE_ERROR Failed to set idle mode
43 CLMHUB_STATUS_PITOVERRIDE_ERROR Failed to set PitOverride
44 CLMHUB_STATUS_PRODKEY_NOT_FOUND Product key not found
45 CLMHUB_STATUS_PIT_FILE_NOT_FOUND Product information file not found
46 CLMHUB_STATUS_HOSTOVERRIDE_ERROR Failed to set HostOverride
47 CLMHUB_STATUS_ASYNC_NONE AuthorizeAsync not called
48 CLMHUB_STATUS_ASYNC_INVALID Invalid call to AsyncStatus
49 CLMHUB_STATUS_ASYNC_PENDING Async authorization is pending
50 CLMHUB_STATUS_ACCESS_DENIED Failed to create log file because an access was denied
51 CLMHUB_STATUS_LIC_SERVER_NOT_SET License server was not set

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