FAQ for Autodesk® Rendering in Navisworks

For the latest information and community discussions, visit the Services and Support page at http://www.autodesk.com/cloud-support.

How can I improve the appearance of rendered images?

• Try increasing Render Quality value.
• Try adjusting the lighting in Navisworks.

In Navisworks, how do the Environments settings and render style lighting options affect the rendering?

• If Environments settings are off and the Full Lights option is selected, a default environment is displayed (Blue sky), and lights will export to cloud rendering.
• If Environments settings are off and the Full Lights option is not selected, a default environment (Blue sky) is displayed, and light will not export to cloud rendering.
• If Environments settings are on and the Full Lights option is selected, Navisworks environment settings will be used and lights will export to cloud rendering.
• If Environments settings are on and the Full Lights option is not selected, Navisworks environment settings will be used and light will not export to cloud rendering.
Note: Full Lights uses the highest quality lighting. To select Full Lights, click Viewpoint tab Render Style panel LightingFull Lights.

Why doesn't the rendering update or respond?

• The source project may be too complex. Try reducing the Render Quality value or rendering with a smaller Image Size value.
• For security reasons, your computer clock and time zone must be set correctly. If they are not, your documents cannot be stored on Autodesk® Rendering servers and processed.
• Make sure you saved your file in Navisworks to specify a file name. Otherwise, Render in Cloud will submit a render job but the rendering will not display in the Render Gallery.

Why aren't markups in the rendering?

• Markups are not supported.

Why is the whole model rendered when I enabled a section view?

• The Enable Sectioning setting is not supported. The rendering engine will always render the entire model.

Are point cloud files supported?

• No, point cloud files are not supported.

What are the differences between renderings using Autodesk® Rendering and Navisworks rendering?

• In Navisworks, the default rendered image exposure is Advanced. Advanced generates balanced, well-lit images for most lighting conditions. You can change the exposure in the Render in Cloud dialog box. In Autodesk® Rendering, materials closely match the ones rendered in Navisworks. However, some differences might be visible.