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To Send Diagnostics to Support (Mobile)

  1. From the iPad home screen, tap Settings > BIM 360 Field .
  2. On the right, turn on Enable Debug Mode.
  3. Log in to BIM 360 Field and replicate the issue a few times.
  4. Tap Profile.
  5. In the Signed In As dialog, tap Send Diagnostics.
  6. In the body of the email, briefly describe why you are sending the diagnostics. For existing Support tickets, enter the ticket or reference number.
  7. Tap Send.

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