Share

Grasshopper Connector - FAQ

01. How can I contact Autodesk Support?

You can reach us through the following communication channels:

02. Does Grasshopper Connector support only the English language?

Yes, Grasshopper Connector supports the English language only.

03. Are Data Exchanges files?

Data Exchanges are not files.

04. Why do Data Exchanges have size zero in Autodesk Docs?

Data Exchange files in Autodesk Docs or BIM 360 are only references to the actual Data Exchange information, stored at a granular level.

05. How do I uninstall the Grasshopper Connector plug-in?

Uninstall the Grasshopper Connector from control panel. For more information, see the Uninstall topic of this document.

06. Why do I need to host Data Exchanges in the Autodesk Docs even though I can create them with the Grasshopper Connector on my computer?

They are hosted in a Cloud object storage to allow collaboration among team members across various disciplines. They also allow your application to use services, download data from the broader Autodesk Platform Services ecosystem, and exchange information using various tools such as 3D applications, spreadsheet processors, and databases.

07. Which specific version of Rhino 7 is recommended for Grasshopper 7 Connector?

We recommend to use Rhino 7 SR36 Release Candidate (Rhino 7 SR36 RC) for Grasshopper 7 Connector.

08. Which specific version of Rhino 8 is recommended for Grasshopper 8 Connector?

We recommend to use Rhino 8 SR5 Release Candidate (Rhino 8 SR5 RC) for Grasshopper 8 Connector.

Was this information helpful?