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Info360 Asset Product Access Levels

There are three types of product access available for Info360 Asset: Full Access, Viewer, and Field Inspector. These determine the permissions a user has within Info360 Asset, as explained below.

Product access levels can be assigned by an admin, either:

  • In manage.autodesk.com by a Team Admin, where each access level is available as a product that you can assign to users. See how to assign product access.
  • Or, in Hub Administration (go to manage.autodesk.com Products and Services Hubs Hub Administration) by a Hub Admin, where each access level is available as a subscription you can assign to members. See how to assign subscriptions in Manage Hub Members.

It doesn't matter which one you choose to do this in; they will sync up with each other.

Info360 Asset - Full Access:

Full Access users have unrestricted access to all Info360 Asset functionality and have permissions to import/export data and create/run analyses. A full access user is usually a program manager, engineer, or consultant that manages a city's improvement processes.

Info360 Asset - Viewer:

Viewer users have restricted, view-only access to Info360 Asset. They can view all data and results in Info360 Asset. They cannot import/export data, create/run analyses, or edit the Info360 Asset database in any way.

Info360 Asset - Field Inspector:

Field Inspector users only have access to the Info360 Asset Activities portal. A typical Field Inspector is a contractor who will conduct, upload, and edit CCTV inspections to be approved by a Full Access user. Field inspectors can only see the inspections or tasks that they upload; they can't access inspections or tasks uploaded by other users.

Note: There are several other steps required to grant users access to Info360 Asset. See Get Started: Grant Access for the full process.

Administrator roles

To make someone an Admin within Info360 Asset, you need to assign them as a Project Administrator.

Note: Team Admins and Hub Admins do not have admin permissions within Info360 Asset unless they are also a Project Admin.

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