There are several methods you can use to check the status of the Info360 Plant Data Connector and its components.
To check the status from the Admin
Implementation page:
If the data connector is running correctly:
- Under Installation Configuration, the Status should be Active (in green)
- Under Health Status, the component statuses should be in green and the timestamps should be recent. Health Status is typically updated every 5 minutes. You may need to click Sync if the page has been inactive for a while.

If the data connector is not running correctly, you may see:
- The Status as Error (in red or yellow).
- Components in the Health Status section with a Status in yellow or red text, or with timestamps from over 5 minutes ago.
To check the status using the Windows Services tool:
Open the Windows Services tool (services.msc). Search the list for "greengrass" and verify that the status is Running.

To check the status using the edge-status.ps1 PowerShell script:
On the Windows machine where the data connector is installed, open a PowerShell window (Run as Administrator) and run "edge-status.ps1".
If the data connector is running correctly, the output will look something like this:

Note: Some sections require the data connector software to be actively running or will report errors. Other sections (such as Verify Network Access) do not require it to be running.