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Product licenses

In order to run InfoWorks WS Pro you will need a license that is supplied by either Autodesk or Innovyze.

When InfoWorks WS Pro is started, the system interrogates the applicable license to check that the software is licensed. If it is not, the software cannot be accessed and an error message will be displayed.

Autodesk License

See Autodesk Licenses for information about this license.

Contact Autodesk support or Innovyze if you require further assistance with a license supplied by Autodesk.

Innovyze License Types

Innovyze offer either a subscription based Thales license, a special dongle or a soft license. The type of license to use is down to personal preference.

A dongle is a device that can be connected to a computer to allow use of your InfoWorks WS Pro product. Local and network dongles can be provided.

Soft licenses are more flexible as they do not require the use of dongles. Moreover if using network soft licenses, it is possible to check licenses in and out or request licenses on demand. As with dongles, soft licenses can be provided as local licenses or network licenses.

Thales licenses are simple to install and additional users or additional software or features can be added to the Thales license remotely with little user interaction. It will also be possible to easily see who is running what using the Innovyze License Administrator (ILA), an example of which is shown below:

The following license configurations are available:

  • A local dongle is plugged into either the parallel or USB port of your PC. This allows InfoWorks WS Pro to run only on your PC.
  • A network dongle is plugged into either the parallel or USB port of a designated PC on your computer network. This allows a preset maximum number of users on different PCs attached to your computer network to run InfoWorks WS Pro. InfoWorks WS Pro still needs to be installed on each PC but separate local dongles are not needed.
  • A local soft license allowing InfoWorks WS Pro to run only on your PC.
  • A network soft license (or several network licenses) allowing users on different PCs attached to your computer network to run InfoWorks WS Pro. InfoWorks WS Pro still needs to be installed on each PC. This configuration requires the use of a server with the Innovyze Floating License Server program, allowing license administration, installed on it.
  • A Thales license allowing InfoWorks WS Pro to run on your PC or network or remotely. Innovyze provides an entitlement ID (EID), which your system administrator, or a user with similar privileges, uses to set up the license on a PC or network server using the ILA. Note that the ILA is only used for Thales licenses.

Network soft licenses can be checked out from a floating license server to be used on a specific PC. Once configuration has taken place, that PC does not need to be part of the network, which can be very useful when working from home or visiting a customer. That particular license is then unavailable to any other authorised users until either the number of days it has been checked out for has elapsed or it is checked back in.

Additionally, network soft licenses can be used on demand. Such licenses are activated when requested and when InfoWorks WS Pro is been used. They are relinquished when users stop running InfoWorks WS Pro. Also, for an on demand soft license to work, the client PC must be connected to the license server.

License configuration

For details of how to obtain a valid Thales license / dongle / soft license, contact your Innovyze representative.

When using a soft license or a license on a dongle, it is necessary to perform a simple configuration step on each client PC. For information on configuring the licenses used with InfoWorks WS Pro, see the License Configuration Guide available for download from the Innovyze web site or on request from Innovyze.

Security Key Error dialog

The Security Key Error dialog will be displayed if there is a problem accessing your dongle, or if the security key does not support the option you are trying to use.

You can attempt to retry to check the dongle again. There may be something you can fix, such as ensuring the dongle is properly inserted in the machine. If this does not resolve the problem, please contact Innovyze.

Dongle Expiry Warning dialog

The Dongle Expiry Warning dialog will be displayed when the software is started, if the dongle is within one month of its expiry date.

Warnings will be displayed periodically (weekly when the dongle is within one month of its expiry date, daily when the dongle is within one week of its expiry date).

The warnings appear by default, but can be turned off using the Dongle expiry date reminder option on the General page of the Options dialog. Alternatively, uncheck the Remind me option on the warning dialog itself to disable the message display.

Please contact Innovyze Technical Services for a dongle upgrade program.

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Dongle Contract Expiry Warning dialog

The Dongle Contract Expiry Warning dialog will be displayed if a current support agreement is not detected when the software is started. The software will be prevented from running.

A dongle update program to resolve this issue can be obtained from Innovyze. To update support contract records and receive a dongle update program, please contact Innovyze Technical Services.

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