The cloud functionality in InfoWorks WS Pro uses the Info360 Cloud Model Service for database hosting, simulation execution and results storage, which requires the InfoWorks WS Pro client machine to be connected to the internet. Connections to these services are done over HTTPS, via port 443 using TCP. Depending on the data hosting region that your hub is located in, as well as some global settings, the following domains need to be added to an allowed list on the InfoWorks WS Pro client machine.
If your system does not allow adding wildcards, refer to the specific domains in the "Login, License Entitlement" section below.
Global
Login, License Entitlement
- *.autodesk.com
- www.autodesk.com
- access.clic.autodesk.com
- clm.clic.autodesk.com
- accounts.autodesk.com
- ipm-aem.autodesk.com
- cdn.accounts.autodesk.com
- api.autodesk.com
- cur.autodesk.com
- registeronce.autodesk.com
- developer.api.autodesk.com
- auth.autodesk.com
- native.auth.autodesk.com
- profile.autodesk.com
- api.userprofile.autodesk.com
Note: Need to have Content-Type: multipart/form-data enabled for cur.autodesk.com, otherwise payload sending would fail. - Content Delivery:
- cdn.web-platform.io
- Captcha (i.e. Security):
- newassets.hcaptcha.com
- js.hcaptcha.com
- hcaptcha.com
- imgs.hcaptcha.com
- For E-SSO:
- autologon.microsoftazuread-sso.com
- autodesk-prod.okta.com
- authn.autodesk.com
Web Analytics
- *.aprtrinisic.com
- web-sdk.aptrinsic.com
- Autodesk Web Analytics
- ssl.google-analytics.com
- smetrics.autodesk.com
- api.demandbase.com
- munchkin.marketo.net
- 918-fod-433.mktoresp.com
- dpm.demdex.net
- autodesk.demdex.net
- tags.tiqcdn.com
- j.6sc.co
- c.wa.autodesk.com
- www.googletagmanager.com
- www.google-analytics.com
Region specific
Americas region
- *.info360.com
- model.info360.com
- saas-auth.info360-prd.com
- saas-upload-service.info360.com
- *.info360-prd.com
- saas-simulation-job.info360-prd.com
- saas-workgroup-datastore.info360-prd.com
- saas-simulation-results.info360-prd.com
- saas-workgroup-notifications.info360-prd.com
- saas-asset-management.info360-prd.com
- upload.info360-prd.com
- saas-simulation.info360-prd.com
- *.amazonaws.com
- a2m05dibq7btcl-ats.iot.us-west-2.amazonaws.com
- saas-simulation-job-prod-input-bucket-prod.s3.us-west-2.amazonaws.com
- saas-workgroup-datastore-prod-prod.s3.us-west-2.amazonaws.com
Europe region
- *.info360-eu.com
- model.info360-eu.com
- saas-auth.info360-eu-prd.com
- *.info360-eu-prd.com
- saas-simulation-job.info360-eu-prd.com
- saas-workgroup-datastore.info360-eu-prd.com
- saas-simulation-results.info360-eu-prd.com
- saas-workgroup-notifications.info360-eu-prd.com
- saas-asset-management.info360-eu-prd.com
- *.amazonaws.com
- a2m05dibq7btcl-ats.iot.eu-west-2.amazonaws.com
- saas-simulation-job-prod-input-bucket-prod-eu-west-2.s3.eu-west-2.amazonaws.com
- saas-workgroup-datastore-prod-prod-eu-west-2.s3.eu-west-2.amazonaws.com
Asia Pacific region
- *.info360-ap.com
- model.info360-ap.com
- saas-auth.info360-ap-prd.com
- *.info360-ap-prd.com
- saas-simulation-job.info360-ap-prd.com
- saas-workgroup-datastore.info360-ap-prd.com
- saas-simulation-results.info360-ap-prd.com
- saas-workgroup-notifications.info360-ap-prd.com
- saas-asset-management.info360-ap-prd.com
- *. amazonaws.com
- a2m05dibq7btcl-ats.iot.ap-southeast-2.amazonaws.com
- saas-simulation-job-prod-input-bucket-prod-ap-southeast-2.s3.ap-southeast-2.amazonaws.com
- saas-workgroup-datastore-prod-prod-ap-southeast-2.s3.ap-southeast-2.amazonaws.com
Further information is available on Which URLs/Protocols need to be allowed for Autodesk Subscription Licensing.
Proxy server
InfoWorks WS Pro will automatically detect the proxy server settings. If a username and password is required, then a dialog will be shown by the Autodesk licensing. The username and password are stored in the Windows Credential storage.
Automatic detection of the proxy server for cloud database connections can be controlled by adding a Windows system environment variable with the name INFOWORKSINFO360PROXY.
The variable value can be set as follows:
-
Not set - No proxy will be used.
-
NONE - No proxy will be used.
-
AUTO - Automatic detection is attempted. The proxy settings from the Autodesk Identity Service are used.
-
Anything else - Use the specified string as the proxy setting. Please see CURLOPT_PROXY for more details. This would normally have the form "ip-address:port" or "http://ip-address:port".
Notifications
If the INFOWORKSINFO360PROXY environment variable is defined, you must also configure your firewall to allow connection to the notification service on port 443 in order to detect when simulations have completed or database items have changed in other ways.
Proxy configuration for Info360 cloud database connections
The following table provides information on the supported proxy configuration for Info360 cloud database connections in InfoWorks WS Pro (from version 2025.2):
- Only the basic proxy authentication scheme is supported from InfoWorks WS Pro version 2025.2.
- Credential Manager in Windows should be enabled.
| Supported Proxy Configuration | Supported |
|---|---|
|
Web proxy auto detection (WPAD) |
Yes See How to enable automatic proxy detection (WPAD) for Windows. Note: WinHTTP bypass list not supported. Use bypass at proxy-level or WinINet (Internet Options) at client-level.
|
|
Proxy auto configuration (PAC file) |
Yes |
|
Proxy server and port specification |
Yes Note: Authenticated proxy is not supported.
|
|
HTTPS/SSL Inspection Compatible |
No |